APAR status
Closed as documentation error.
Error description
Launching a record by clicking the link for a record in the tabular section of a metric report throws an error. This was reported for the French language and might impact other localized users and non-localized users. On this users home page, click on "Indicateurs" link in the second portal section on the left. On the metric scorecard click on the first (note there are 2, you want the first) Nombre de demandes link. Then click on any of the records returned in the table format on the lower right. The system opens a window but throws a mid error that correlates to: 2016-12-12 15:03:34,110 ERROR [com.tririga.platform.error.ErrorHandler](Default Executor-thread-4) Report handled exception: com.tririga.platform.error.PlatformRuntimeException: java.lang.RuntimeException: com.tririga.platform.smartobject.dataaccess.SmartObjectNotFoundE xception: No Smart Object with id '1000027' exists[MID-3622383736] com.tririga.platform.error.PlatformRuntimeException: java.lang.RuntimeException: com.tririga.platform.smartobject.dataaccess.SmartObjectNotFoundE xception: No Smart Object with id '1000027' exists at com.tririga.platform.context.ContextFilter$2.execute(ContextFilt er.java:173) at com.tririga.platform.context.ContextServiceImpl.runInNewReadOnly Context(ContextServiceImpl.java:156) at com.tririga.platform.context.ContextFilter.doFilterInternal(Cont extFilter.java:130)
Local fix
No workaround
Problem summary
For metric tabular report drill through links to correctly display and open a record when clicked, the first column of the metric tabular report must represent the record id of the record to be opened. The System Record ID is an example one such field that can be added as the first column.
Problem conclusion
On a metric report scorecard, opening a record view the tabular query at the bottom results in error without the System Record ID included in the query.
Temporary fix
Comments
APAR Information
APAR number
IV91557
Reported component name
TRI APP PLTFM R
Reported component ID
5725F26RE
Reported release
342
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-12-15
Closed date
2016-12-19
Last modified date
2016-12-19
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHEB3","label":"IBM TRIRIGA Application Platform"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"342","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
30 March 2022