APAR status
Closed as fixed if next.
Error description
If you attempt to install the plugin into a folder within C:\Program Files\... the information provided on the command line such as URL is NOT copied into the users outlook.properties file. However if you select any other folder in the computer as an install location then the details are updated into the outlook.properties file. The problem with using any other location is that those locations are not trusted by windows and as such the application when invoked forces a popup which due to the expired application signing certificate is not pretty and is quite scary and is likely to result in many of the users declining the installation. Because the files are sent to the users' computers silently they will not be aware that the plugin has been deployed into their machine. Any pop-up around email is worrying so it easy to see people taking the Don't Install option.
Local fix
N/A
Problem summary
Need to use a file:/// URL style path loogup vs just the Install Dir.
Problem conclusion
When the IBM TRIRIGA Reserve add-in was installed into C:\Program Files, it did not read any configuration values, such as URL, that the user specified during install. Those fields appeared blank in the Addin Options screen in Outlook and in the user's outlook.properties file. This is targeted to the 2h2016 release.
Temporary fix
Comments
APAR Information
APAR number
IV90194
Reported component name
TRI APP PLTFM R
Reported component ID
5725F26RE
Reported release
351
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-10-20
Closed date
2016-10-24
Last modified date
2016-10-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
999
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHEB3","label":"IBM TRIRIGA Application Platform"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"351","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
30 March 2022