APAR status
Closed as program error.
Error description
Sending communication template directly from Activities and Tasks application does not add an entry to the CommLog. Steps to Reproduce 1. Go To Change Module > Activities and Tasks application 2. Open any record. Select Action > Create > Communication 3. Fill up the needed values. I used an OOB communication template 'WFTAPPROVED' and send it to my IBM email id. 4. I was able to receive the email but the recent commlog(Log tab > Communication Log) was not added.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Maximo Users * **************************************************************** * PROBLEM DESCRIPTION: * * COMMLOG ENTRIES NOT DISPLAYING IN ACTIVITIES AND TASKS * **************************************************************** * RECOMMENDATION: * * Upgrade to latest release * ****************************************************************
Problem conclusion
COMMLOG ENTRIES DISPLAY IN ACTIVITIES AND TASKS The fix for this APAR is contained in the following maintenance package: | release\fix pack | Fix Pack Release 7.6.0.7
Temporary fix
Comments
APAR Information
APAR number
IV87677
Reported component name
ADMINISTRATION
Reported component ID
5724R46A1
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-08-05
Closed date
2016-11-07
Last modified date
2016-11-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
MAXIMO
Fix information
Fixed component name
ADMINISTRATION
Fixed component ID
5724R46A1
Applicable component levels
R760 PSY
UP
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Document Information
Modified date:
07 November 2016