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IV85756: SESSION TIMEOUT OCCURS WHEN PERFORMING TASKS SUCH AS EDIT RECORD OR CREATING A LOCATION HIERARCHY OBJECT

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You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • When using the Edit Record functionality, the user receives a
    timeout screen. Similarly, when the client uses the ability to
    create a record via the Smart Attach location hierarchy, they
    receive a timeout screen. Using the Launch Portal command via
    CI does not work at all and appears to just cause the browser
    window to flash.
    

Local fix

  • The workaround is to establish a connection to TRIRIGA via CAD
    Integrator.
    

Problem summary

  • New security fixes caused BIM/CI requests to come in as
    unauthenticated
    

Problem conclusion

  • CI and BIM commands that launch TRIRIGA, such as Edit Record
    and Launch Portal, will now authenticate automatically as
    needed, and will no longer show session expiration messages.
    This is targeted to 2H2016 Platform mod release and the
    3.5.1.1, 3.5.0.3, and 3.4.2.5 fix packs.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV85756

  • Reported component name

    TRI CAD INTEG/P

  • Reported component ID

    5725F45CI

  • Reported release

    C13

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-06-14

  • Closed date

    2016-06-27

  • Last modified date

    2016-06-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 999
    

Fix information

Applicable component levels

  • RC14 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHEB3","label":"IBM TRIRIGA Application Platform"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"C13","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
09 August 2022