APAR status
Closed as fixed if next.
Error description
If all three of the following conditions are true ... : -- A user belongs to out-of-box security groups such as 'TRIRIGA RE Abstractor Manager' and 'TRIRIGA RE Contract Manager' -- The system organization in these groups has been changed from being blank to '\Organizations' -- 500 or more organizations exist, as shown by running an SQL statement such as 'select count(*) from M_ORGANIZATION;' .. users may find that navigating to [HOME] => Contracts => Leases => 'RE Contracts' => Leases and clicking 'RE Contact' => Lesaes in the 'Related Links - Contract Leases' portal section results in an error like the following ...: An Error Occurred. Contact your System Administrator. - [MID-2147953803] ... with the an error like the following being written to the server.log: 2015-11-10 08:18:08,969 ERROR [com.tririga.platform.error.ErrorHandler](WebContainer : 9) Report handled exception: com.tririga.platform.query.api.QueryException: Could not run query for request: BoQueryRequestImpl[Metadata=BoQueryMetadataImpl[ID=1161,Name=tri RealEstateLease - triContract - Manager Query,Module=triContract]][MID-2147953803] com.tririga.platform.query.api.QueryException: Could not run query for request: BoQueryRequestImpl[Metadata=BoQueryMetadataImpl[ID=1161,Name=tri RealEstateLease - triContract - Manager Query,Module=triContract]] [?] Caused by: java.lang.IllegalArgumentException: Argument value (546) is larger than maximum supported (499) [...]
Local fix
Two ways to workaround this problem are as follows: 1. Add the user having the problem to the 'Admin Group' in addition to the groups the user already belongs to, after making sure the Admin group's 'System Organization' has not also been changed and set to '\Organizations' 2. Clear any 'System Organization' values set in Out-of-Box groups the user having this problem belongs to
Problem summary
With large org and geo trees, the number of records added to a query was too large for the database to handle.
Problem conclusion
Resolved an issue with systems that have more than 500 organizations, and system org level security configured on the security group. This is targeted to the 2H2016 release.
Temporary fix
Comments
APAR Information
APAR number
IV84871
Reported component name
TRI APP PLTFM R
Reported component ID
5725F26RE
Reported release
342
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-05-16
Closed date
2016-06-03
Last modified date
2016-06-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
999
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHEB3","label":"IBM TRIRIGA Application Platform"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"342","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
30 March 2022