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IV84814: THE FOLLOWING HOST SIGNATURE IS NOT AVAILABLE: THE SERVER IS UNABLE TO DETERMINE THE SIGNATURE.

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APAR status

  • Closed as program error.

Error description

  • Output "ifconfig -a" contains special sign (br-ex).

LOG:
2016-04-06 14:13:16,853 DiscoverManager [DiscoverWorker-7]
2016040614124272#SessionSensor-10.11.12.11-[22,80,443] WARN
ip.SystemSigner - [PLATFORM.IP.W.0] System signature failed
2016-04-06 14:13:16,853 DiscoverManager [DiscoverWorker-7]
2016040614124272#SessionSensor-10.11.12.11-[22,80,443] DEBUG
ip.SystemSigner - No IP interface with a hw address
2016-04-06 14:13:16,853 DiscoverManager [DiscoverWorker-7]
2016040614124272#SessionSensor-10.11.12.11-[22,80,443] WARN
ip.SystemSigner - [PLATFORM.IP.W.0] System signature failed
2016-04-06 14:13:16,868 DiscoverManager [DiscoverWorker-7]
2016040614124272#SessionSensor-10.11.12.11-[22,80,443] WARN
engine.AgentRunner - [AgentRunner.W.1] AgentException thrown in
agent
com.collation.discover.agent.AgentException: CTJTD0590E The
following
host signature is not available: CTJTP0402E For 10.11.12.11, the
server
is unable to determine the signature. .
at
com.ibm.cdb.discover.sensor.sys.session.SessionSensor.createAgen
tExcepti
on(SessionSensor.java:210)
at
com.ibm.cdb.discover.sensor.sys.session.SessionSensor.discover(S
essionSe
nsor.java:129)
at
com.collation.discover.engine.AgentRunner.doRegularDiscovery(Age
ntRunner
.java:331)
at
com.collation.discover.engine.AgentRunner.run(AgentRunner.java:2
55)
at
com.collation.discover.engine.DiscoverEngine.processWorkItem(Dis
coverEng
ine.java:747)
at
com.collation.discover.engine.worker.DiscoverWorker.processWorkI
temWithM
etrics(DiscoverWorker.java:101)
at
com.collation.discover.engine.worker.DiscoverWorker.run(Discover
Worker.j
ava:171)
Caused by: com.collation.platform.os.OsException: CTJTP0402E For
10.11.12.11, the server is unable to determine the signature.
at
com.collation.platform.os.AbstractOs.getHostSignature(AbstractOs
.java:24
55)
at
com.ibm.cdb.discover.sensor.sys.session.SessionSensor.discover(S
essionSe
nsor.java:110)
... 5 more

Local fix

  • 



Problem summary


    

  • Output "ifconfig -a" contains special sign (br-ex).

LOG:
2016-04-06 14:13:16,853 DiscoverManager ÝDiscoverWorker-7
2016040614124272#SessionSensor-10.11.12.11-Ý22,80,443¨ WARN
ip.SystemSigner - ÝPLATFORM.IP.W.0¨ System signature failed
2016-04-06 14:13:16,853 DiscoverManager ÝDiscoverWorker-7
2016040614124272#SessionSensor-10.11.12.11-Ý22,80,443¨ DEBUG
ip.SystemSigner - No IP interface with a hw address
2016-04-06 14:13:16,853 DiscoverManager ÝDiscoverWorker-7
2016040614124272#SessionSensor-10.11.12.11-Ý22,80,443¨ WARN
ip.SystemSigner - ÝPLATFORM.IP.W.0¨ System signature failed
2016-04-06 14:13:16,868 DiscoverManager ÝDiscoverWorker-7
2016040614124272#SessionSensor-10.11.12.11-Ý22,80,443¨ WARN
engine.AgentRunner - ÝAgentRunner.W.1¨ AgentException thrown in
agent
com.collation.discover.agent.AgentException: CTJTD0590E The
following
host signature is not available: CTJTP0402E For 10.11.12.11, the
server
is unable to determine the signature. .
at
com.ibm.cdb.discover.sensor.sys.session.SessionSensor.createAgen
tExcepti
on(SessionSensor.java:210)
at
com.ibm.cdb.discover.sensor.sys.session.SessionSensor.discover(S
essionSe
nsor.java:129)
at
com.collation.discover.engine.AgentRunner.doRegularDiscovery(Age
ntRunner
.java:331)
at
com.collation.discover.engine.AgentRunner.run(AgentRunner.java:2
55)
at
com.collation.discover.engine.DiscoverEngine.processWorkItem(Dis
coverEng
ine.java:747)
at
com.collation.discover.engine.worker.DiscoverWorker.processWorkI
temWithM
etrics(DiscoverWorker.java:101)
at
com.collation.discover.engine.worker.DiscoverWorker.run(Discover
Worker.j
ava:171)
Caused by: com.collation.platform.os.OsException: CTJTP0402E For
10.11.12.11, the server is unable to determine the signature.
at
com.collation.platform.os.AbstractOs.getHostSignature(AbstractOs
.java:24
55)
at
com.ibm.cdb.discover.sensor.sys.session.SessionSensor.discover(S
essionSe
nsor.java:110)
... 5 more

    



Problem conclusion


    

  • The fix for this APAR is contained in the following maintenance
packages:
| Fix Pack | 7.3.0-TIV-ITADDM-FP0004

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IV84814
    • 

  • Reported component name
    APP DEPENDENCY
    • 

  • Reported component ID
    5724N5500
    • 

  • Reported release
    730
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2016-05-17
    • 

  • Closed date
    2016-05-30
    • 

  • Last modified date
    2016-05-30
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    APP DEPENDENCY
    • 

  • Fixed component ID
    5724N5500
    • 



Applicable component levels


    

  • R730  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSPLFC","label":"Tivoli Application Dependency Discovery Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"730","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            30 May 2016
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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