IV84064: Changes made to Notes fields not always saved if record also contains query section

3.5.0-TIV-TAP-FP002-WIN
3.5.0-TIV-TAP-FP002-README
3.5.0-TIV-TAP-FP002-LIN
3.5.0-TIV-TAP-FP002-AIX
3.4.2-TIV-TAP-FP004-WIN
3.4.2-TIV-TAP-FP004-README
3.4.2-TIV-TAP-FP004-LIN
3.4.2-TIV-TAP-FP004-AIX

APAR status

• Closed as fixed if next.

Error description

• Notes fields on records are not always saving properly when the
  record also contains a query section.  The problem has been
  seen when the following actions are taken before clicking
  'Save':
  -- Using the Query Section, perform some action (e.g. click
     'Find' and accept a record)
  -- Add text to the Notes field
  It does not matter whether the text is added to the Notes
  field first or if the Query Section action is done first.
  
  It is not clear when this problem first started happening.
  It was first reported by a client who upgraded from
  TRIRIGA 3.1.2 to 3.4.2, so this problem may or may not have
  been happening in releases prior to 3.4.2.
  

Local fix

• Until a fix for this problem is available, make changes to the
  query section separate from making changes to the Notes field.
  That is, after making changes to the Query Section, make sure
  'Save' is clicked.  Similarly, after making changes to the Notes
  field click save.  Avoid making both changes together and only
  then clicking 'Save.'
  

Problem summary

• Need to save the textarea value before removing and
  reinitializing it, then add the value again afterwards in
  Javascript in the Platform.
  

Problem conclusion

• An issue was resolved where a populated notes field was wiped
  out after opening a modal page, selecting or saving the modal
  page, and then saving the parent record. Now when this happens,
  the notes field will save all content that it was populated
  with. This is targeted to the 1H2016 release as well as the
  3.5.0.1 and 3.4.2.4 fix packs.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

•    None
  999
  

Fix information

Applicable component levels

• R350 PSY

     UP