IBM Support

IV82863: Record is not getting saved for the robbery request

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • PROBLEM: Record is not getting saved for the robbery request
    PERFORMANCE ISSUE: N/A
    STEPS TO REPRODUCE:
    replicated in maxdemo
    1.) Create a new workorder against an asset.
    2.) Go to Plan Tab, create a task
    add material against that task.
    3.) Check the robbery checkbox against the material
    robbery details section appears automatically
    Click New row to create a new record of robbery
    4.) Save the record.
    5.) After saving the record the record is not getting saved ,the
    details in the robbery section get's vanished.
    6.) Create and save the record again,The record get's saved for
    the next time.
    Note : Record is not getting saved only for the robbery request
    raised against the material mapped against task.
    CURRENT ERRONEOUS RESULT: robbery record should get saved the
    first time
    EXPECTED RESULT: 1.) Record is not getting saved against the
    robbery request for
    the first time, robbery section is getting vanished.
    2.) Record is even not getting saved in the database, row is not
    getting created in the database.
    ADDITIONAL INFO:
    ENVIRONMENT (SYSTEM INFO):  TPAE 7.5.0.7 IFIX 018
    Transportation 7.5.1
    ACM 7.5.1.1
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Maximo with ACM enabled.                                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Robbery section was not save when ACM Robbery is checked on  *
    * the Material table window in the work order app.             *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * none                                                         *
    ****************************************************************
    

Problem conclusion

  • This is fixed in code.
    
    The fix for this APAR is contained in the following maintenance
    package:
    	 | release\fix pack | Interim Fix for Release 7.5.0.11 Product
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV82863

  • Reported component name

    MX ASSET CONFIG

  • Reported component ID

    5724R4500

  • Reported release

    751

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2016-03-21

  • Closed date

    2016-06-19

  • Last modified date

    2016-06-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • maximo
    

Fix information

  • Fixed component name

    MX ASSET CONFIG

  • Fixed component ID

    5724R4500

Applicable component levels

  • R750 PSY

       UP

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKSJ","label":"Maximo Asset Configuration Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"751"}]

Document Information

Modified date:
10 September 2020