IV80724: CAN'T MOVE THE ASSET TO A NULL LOCATION.

APAR status

• Closed as program error.

Error description

• PROBLEM:
  When the user try to move the ASSET to a null location MIF skip
  the transaction and doesn't move the Asset.
  Stack trace:
  There is no error on logs.
  PERFORMANCE ISSUE:
  N/A
  STEPS TO REPRODUCE:
  1)Go to Integration => Web Services Library application.
  2)Click on Select Action => Create Web Service => Create Web
  Service from Object Structure.
  3)Check the object MXASSET. Then click on Create button.
  4)Click on MXASSET on the List tab.
  5)Click on Select Action => Deploy to Product Web Service
  Container => Deploy Web Service
  6)Go to Assets => Assets application and pick up any existing
  ASSET having a Location defined.
  Take a note of the ASSETNUM and the SITEID.
  7) Send a request to the WebService created, using the XML
  below:
  Replace the ASSETNUM and SITEIDNUM with the values from the
  prior step
  XML:
  <max:SyncMXASSET>
           <max:MXASSETSet>
              <!--Zero or more repetitions:-->
              <max:ASSET >
                <max:ASSETNUM>ASSETNUM</max:ASSETNUM>
                <max:NEWLOCATIONchanged="y">NULL</max:NEWLOCATION>
                <max:LOCATION>NULL</max:LOCATION>
                <max:NEWSITE>SITEIDNUM</max:NEWSITE>
                <max:SITEID>SITEIDNUM</max:SITEID>
              </max:ASSET>
           </max:MXASSETSet>
       </max:SyncMXASSET>
  EXPECTED RESULT:
  The Asset must have the value NULL on the field location. Also
  Maximo must be able to track the Asset Move History.
  ADDITIONAL INFO:
  NA
  ENVIRONMENT (SYSTEM INFO):
   IBM WebSphere Application Server 8.0.0.10
  Common process components for IBM Control Desk 7.5.3.0 Build
  201411211300 DB Build V7530-16
  Release management for IBM Control Desk 7.5.3.0 Build
  201411211300 DB
  Build V7530-01
  Advanced Workflow Components for IBM Control Desk 7.5.3.0 Build
  201411211300 DB Build V7511-00
  Data Integration and Context Menu Service Con?guration 7.5.0.0
  Build
  20090911D2 DB Build V7117-07
  IBM Control Desk 7.5.3.0 Build 201411211300 DB Build V7530-01
  SLA Hold for IBM Control Desk 7.5.3.0 Build 201411211300 DB
  Build
  V7530-01
  Self Service Center for IBM Control Desk 7.5.3.0 Build
  201411211300 DB
  Build V7520 01
  Asset Management for IBM Control Desk 7.5.3.0 Build
  201411211334 DB
  Build V7530-05
  Tlvoli's process automation engine 7.5.0.7 Build 20141017-1600
  DB Build
  V7507-40
  Live Chat for IBM Control Desk 7.5.3.0 Build 201411211300 DB
  Build
  V7530-01
  IBM Maximo for Service Providers 7.5.3.0 Build 201 40708-1 430
  DB Build
  V7530-19
  IBM Tivoli Integration Composer 7.5.0.2 Build 20141017-1600 DB
  Build
  V7502-02
  Search for IBM Control Desk 7.5.3.0 Build 201411211300 DB Bu?d
  V7530-01
  Service Request Management for IBM Control Desk 7.5.3.0 Build
  201411211300 DB Build V7530-02
  Solution for IBM Control Desk 7.5.3.0 Build 201411211300 DB
  Build
  V752002
  Configuration items for IBM Control Desk 7.5.3.0 Build
  201411211300 DB
  Build V7530-04
  IBM Tlvoli Integration Composer for IBM Control Desk 7.5.3.0
  Build
  201411211334 DB Build V753006
  User interface widgets for IBM Control Desk 7.5.3.0 Build
  201411211300
  DB Build V7530-06
  Change management for IBM Control Desk 7.5.3.0 Build
  201411211300 DB
  Build V7530-03
  Incident Management for IBM Control Desk 7.5.3.0 Build
  201411211300 DB
  Build V7530-02
  Service Catalog for IBM Control Desk 7.5.3.0 Build 201411211300
  DB Build
  V7530-08
  Configuration management for IBM Control Desk 7.5.3.0 Build
  201411211300
  DB Build V7530-02
  Survey Management for IBM Control Desk 7.5.3.0 Build
  201411211300 DB
  Build V7511-01
  Tivoli Remote Diagnostics for IBM Control Desk 7.5.3.0 Build
  201411211300 DB Build V7511-00
  Instant Messaging for IBM Control Desk 7.5.3.0 Build
  201411211300 DB
  Build V7530-00
  Problem Management for IBM Control Desk 7.5.3.0 Build
  201411211300 DB
  Build V7520-02
  Service Desk for IBM Control Desk 7.5.3.0 Build 201411211300 DB
  Build
  V7530-05
  Quick Con?guration for IBM Control Desk 7.5.3.0 Build
  201411211300 DB
  Build V7511-00
  IBM TPAE Integration Framework 7.5.1
  .2-MIF_7512_IFD(.20141029-1705
  Build 201 40730-1950 DB Build V7512-08 HFDB Build HF7512-03
  Service Desk Integration MEA for IBM Control Desk 7.5.3.0 Build
  201411211300 DB Build V7530-00
  Screen Capturer for IBM Control Desk 7.5.3.0 Build 201411211300
  DB Build
  V7530-00
  AD( 6.1
  DB2IAD(64 10.5 (SQL10055)
  

Local fix

• There's no workaround for this issue.
  
  N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo Users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * CAN'T MOVE THE ASSET TO A NULL LOCATION.                     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixpack Release 7.5.0.11 of Base Services or request   *
  * an interim fix                                               *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package of Release 7.5.0.11 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  INTEGRATION

• Fixed component ID

  5724R46I1

Applicable component levels

• R751 PSY

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