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IV79815: EVENT LOG EVENTMESSAGEFILE SEPARATOR SURROUNED BY QUOTES

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APAR status

  • Closed as program error.

Error description

  • As of Omnibus 7.4 FP4 the registry entry for registering the
    Omnibus EventLogMessages contains surrounds the separate (a
    semicolon) with single quotes (')
    
    This prevents the event from displaying correctly on a Native
    Japenese Windows 2012 machine and results in a stack trace in
    the system event viewer.
    
    The Key in question is:
    
    "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\A
    pplication\Netcool OMNIbus\EventMessageFile"
    
    This still exists as of FP8
    

Local fix

  • Remove the quotes from around the ;
    
    ie : change:
    
    C:\IBM\Tivoli\Netcool\platform\win32\bin\evtDaemon.dll';'
    C:\IBM\Tivoli\Netcool\omnibus\desktop\ncolog.dll
    
    
    to
    
    C:\IBM\Tivoli\Netcool\platform\win32\bin\evtDaemon.dll;
    C:\IBM\Tivoli\Netcool\omnibus\desktop\ncolog.dll
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users of OMNIbus on Windows.                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Unable to view OMNIbus related messages in the Windows event *
    * viewer.                                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the maintenance package listed in the Problem          *
    * Conclusion.                                                  *
    *                                                              *
    * As a work around, use the Windows registry editor to change: *
    *                                                              *
    * HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlo *
    * g\Application\Netcool OMNIbus\EventMessageFile"              *
    *                                                              *
    * as follows:                                                  *
    *                                                              *
    * Remove the quotes from around the ;                          *
    *                                                              *
    * ie : change:                                                 *
    *                                                              *
    * C:\IBM\Tivoli\Netcool\platform\win32\bin\evtDaemon.dll';'    *
    * C:\IBM\Tivoli\Netcool\omnibus\desktop\ncolog.dll             *
    *                                                              *
    * to                                                           *
    *                                                              *
    * C:\IBM\Tivoli\Netcool\platform\win32\bin\evtDaemon.dll;      *
    * C:\IBM\Tivoli\Netcool\omnibus\desktop\ncolog.dll             *
    ****************************************************************
    

Problem conclusion

  • The fix for this APAR is contained in the following maintenance
    package:
         | fix pack | 7.4.0-TIV-NCOMNIbus-FP0009
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV79815

  • Reported component name

    GENERIC LOGFILE

  • Reported component ID

    5724P09GL

  • Reported release

    740

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-12-17

  • Closed date

    2015-12-21

  • Last modified date

    2016-01-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NETCOOL/OMNIBUS

  • Fixed component ID

    5724O4800

Applicable component levels

  • R740 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"740","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
23 July 2021