Fixes are available
IBM Tivoli Monitoring: Windows(R) OS Agent 6.3.0.5-TIV-ITM_WIN-IF0001
IBM Tivoli Monitoring: Windows(R) OS Agent 6.3.0.6-TIV-ITM_WIN-IF0002
IBM Tivoli Monitoring 6.3.0 Fix Pack 7 (6.3.0-TIV-ITM-FP0007)
IBM Tivoli Monitoring: Windows(R) OS Agent 6.3.0.5-TIV-ITM_WIN-IF0002
IBM Tivoli Monitoring: Windows(R) OS Agent 6.3.0.5-TIV-ITM_WIN-IF0003
APAR status
Closed as program error.
Error description
The Monitoring Agent for Windows OS does not set the port for the fcp daemon when other properties files are present in the same path as kfo_cps.properties As a consequence of this the fcp_daemon is shut down soon after starting. Affected Platforms / Versions: Windows OS Agent 6.30 FP5 and FP6 Diagnostics: set (UNIT:factory ALL) (UNIT:cpci ALL) in KBB_RAS1 settings, then look for the following tracepoints in the kntcma RAS1 log: (560A858B.000F-2C78:factorycustomprovidertemplate.cpp,2338,"setF actoryPo rt") Entry (560A858B.0010-2C78:factorycustomprovider.cpp,1208,"getFcpPortFi le") Entry (560A858B.0011-2C78:factorycustomprovider.cpp,179,"scrollFcpPort Dir") Entry (560A858B.0012-2C78:factorycustomprovider.cpp,193,"scrollFcpPort Dir") Checking existence of file 'kfo_cps.properties' (560A858B.0013-2C78:factorycustomprovider.cpp,228,"scrollFcpPort Dir") Exit: 0x0 (560A858B.0014-2C78:factorycustomprovider.cpp,1209,"getFcpPortFi le") Exit: 0x0 (560A858B.0018-2C78:factorycustomprovidertemplate.cpp,2366,"setF actoryPort") Returning 0, fcpPort:-1 (560A858B.0019-2C78:factorycustomprovidertemplate.cpp,2367,"setF actoryPo rt") Exit: 0x0 (560A858B.001A-2C78:cpci.cpp,331,"cp_OpenConnectionWithPropertie s") Entry (560A858B.001B-2C78:cpci.cpp,359,"cp_OpenConnectionWithPropertie s") CP_PORT not found in the environment (560A858B.001C-2C78:cpci.cpp,360,"cp_OpenConnectionWithPropertie s") Exit: 0xFFFFFFFF (560A858B.001D-2C78:factorycustomprovidertemplate.cpp,2387,"conn ectToFac toryProvider") Unable to Open Connection, RC=-1. Try to reset the port
Local fix
N/A
Problem summary
The Monitoring Agent for Windows OS does not set the port for the fcp_daemon when other properties files are present in the same path as kfo_cps.properties. As a consequence of this the fcp_daemon is shut down soon after starting.
Problem conclusion
The Monitoring Agent for Windows OS checks directly the kfo_cps.properties file The fix for this APAR is included in the following maintenance vehicle: | fix pack | 6.3.0-TIV-ITM-FP0007 | | interim fix | 6.3.0.5-TIV-ITM_WINDOWS-IF0001 | Note: Search the IBM technical support web site for maintenance package availability.
Temporary fix
Comments
APAR Information
APAR number
IV77564
Reported component name
ITM AGENT WINDO
Reported component ID
5724C040W
Reported release
630
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-10-01
Closed date
2015-10-29
Last modified date
2017-01-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ITM AGENT WINDO
Fixed component ID
5724C040W
Applicable component levels
R630 PSY
UP
[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSRM2J","label":"Tivoli OMEGAMON XE for Distributed Systems"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630"}]
Document Information
Modified date:
03 October 2021