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IV77564: LACK OF COMMUNICATION BETWEEN WINDOWS OS AGENT AND FCP DAEMON

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The Monitoring Agent for Windows OS does not set the port for
    the fcp daemon when other properties files are present in the
    same path as kfo_cps.properties
    As a consequence of this the fcp_daemon is shut down soon after
    starting.
    
    Affected Platforms / Versions: Windows OS Agent 6.30 FP5 and FP6
    
    
    Diagnostics:
    set (UNIT:factory ALL) (UNIT:cpci ALL) in KBB_RAS1 settings,
    then look for the following tracepoints in the kntcma RAS1 log:
    
    (560A858B.000F-2C78:factorycustomprovidertemplate.cpp,2338,"setF
    actoryPo
    rt") Entry
    (560A858B.0010-2C78:factorycustomprovider.cpp,1208,"getFcpPortFi
    le") Entry
    (560A858B.0011-2C78:factorycustomprovider.cpp,179,"scrollFcpPort
    Dir") Entry
    (560A858B.0012-2C78:factorycustomprovider.cpp,193,"scrollFcpPort
    Dir") Checking existence of file 'kfo_cps.properties'
    (560A858B.0013-2C78:factorycustomprovider.cpp,228,"scrollFcpPort
    Dir") Exit: 0x0
    (560A858B.0014-2C78:factorycustomprovider.cpp,1209,"getFcpPortFi
    le") Exit: 0x0
    (560A858B.0018-2C78:factorycustomprovidertemplate.cpp,2366,"setF
    actoryPort") Returning 0, fcpPort:-1
    (560A858B.0019-2C78:factorycustomprovidertemplate.cpp,2367,"setF
    actoryPo rt") Exit: 0x0
    (560A858B.001A-2C78:cpci.cpp,331,"cp_OpenConnectionWithPropertie
    s") Entry
    (560A858B.001B-2C78:cpci.cpp,359,"cp_OpenConnectionWithPropertie
    s") CP_PORT not found in the environment
    (560A858B.001C-2C78:cpci.cpp,360,"cp_OpenConnectionWithPropertie
    s") Exit: 0xFFFFFFFF
    (560A858B.001D-2C78:factorycustomprovidertemplate.cpp,2387,"conn
    ectToFac toryProvider") Unable to Open Connection, RC=-1. Try
    to reset the port
    

Local fix

  • N/A
    

Problem summary

  • The Monitoring Agent for Windows OS does not set the port for
    the fcp_daemon when other properties files are present in the
    same path as kfo_cps.properties.  As a consequence of this the
    fcp_daemon is shut down soon after starting.
    

Problem conclusion

  • The Monitoring Agent for Windows OS checks directly the
    kfo_cps.properties file
    
    The fix for this APAR is included in the following maintenance
    vehicle:
    
       | fix pack | 6.3.0-TIV-ITM-FP0007 |
       | interim fix | 6.3.0.5-TIV-ITM_WINDOWS-IF0001 |
    
    Note: Search the IBM technical support web site for maintenance
    package availability.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV77564

  • Reported component name

    ITM AGENT WINDO

  • Reported component ID

    5724C040W

  • Reported release

    630

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-10-01

  • Closed date

    2015-10-29

  • Last modified date

    2017-01-06

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    ITM AGENT WINDO

  • Fixed component ID

    5724C040W

Applicable component levels

  • R630 PSY

       UP

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Product":{"code":"SSRM2J","label":"Tivoli OMEGAMON XE for Distributed Systems"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"630"}]

Document Information

Modified date:
03 October 2021