IBM Support

IV74507: BACKGROUND THREAD THREW EXCEPTION IN 8.2 WEBREPORTS WHILE PROCESSING REPORTS

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APAR status

  • Closed as program error.

Error description

  • In 8.2 WebReports, an exception can occur while processing
    reports.
    From WebReports page you will see the following
    messageBackground thread threw STL exception: class
    DebuggableException and in the log file you will see this kind
    of error:
    
    Background thread threw exception:
    Invalid Web Report XML document: <ReportName>.beswrpt in site
    <SiteID>:
    Unexpected element: Doctype.
    

Local fix

  • This is due to the Doctype tag in beswrpt files, not supported
     in 8.2
    WebReports.
    

Problem summary

  • Below, for each affected site, is indicated the site version
    that includes the fix to this issue:
    BES Support                      1218
    BES Inventory and License         166
    MaaS360 Mobile Device Management   17
    Patches for AIX                   420
    Patches for CentOS6 Native Tools   10
    Patches for ESX                   110
    Patches for ESXi                   64
    Patches for HP-UX                  72
    Patches for Mac OS X              347
    Patches for RHEL5 Native Tools    157
    Patches for RHEL6 Native Tools    155
    Patches for RHEL7                  19
    Patches for SLE11 Native Tools     47
    Patches for Solaris              1634
    Patches for Solaris 11             46
    Patches for Solaris Live Upgrade  104
    Patches for Solaris Maintenance   694
    Patches for Windows              2269
    Updates for Windows Applications  795
    Virtual Endpoint Manager           49
    

Problem conclusion

  • Problem fixed for all the affected external sites.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV74507

  • Reported component name

    TIVOLI EP MGR R

  • Reported component ID

    5725C4300

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-06-25

  • Closed date

    2015-07-08

  • Last modified date

    2015-07-08

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV EP MG PLTFM

  • Fixed component ID

    5725C43PO

Applicable component levels

  • R820 PSY

       UP

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Document Information

Modified date:
08 July 2015