IBM Support

IV74217: CONFIGOMNI CANNOT INSTALL PATCH INTO 8.1

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You can track all active APARs for this component.

 

APAR status

  • Closed as documentation error.

Error description

  • ITNM 4.1.1
    Omnibus 8.1 installed with IM
    
    configOMNI script run prior to installation of ITNM 4.1.1
    
    documentation
    
    http://www-01.ibm.com/support/knowledgecenter/SSSHRK_4.1.1/com.i
    bm.networkmanagerip.doc_4.1.1/itnm/ip/wip/install/reference/nmip
    _ins_configomnicmdlineoptions.html?lang=en
    
    When -m is used this fails with the error
    
    Execution terminating with error code 7. ./ConfigOMNI[633]:
    /opt/IBM/tivoli/netcool/omnibus/install/nco_patch:
    not found [No such file or directory]
    
    the problem is that 8.1 NOI objectserver has neither
    of these installation mechanisms.  It's not COI and too new for
    the preinstallation method.
    
      Report "Installing probe $MTTRAPD_PROBE_PACKAGE"
    
       if [ -d COI ]; then
           echo "LICENSE_ACCEPTED=true" >$TMP/probe_response.txt
           echo "PROBE_OR_GATE_LOCATION=$PWD"
    >>$TMP/probe_response.txt
           $OMNIHOME/install/nco_install_integration -i silent -f
    $TMP/probe_response.txt
       else
           NAME=´ls | tail -1´
           $OMNIHOME/install/nco_patch -batch -force -install $NAME
    1>$TMP/$OBJ_NAME.log 2>&1
       fi
       if [ $? -ne 0 ]; then
            Error "Installing probe $MTTRAPD_PROBE_PACKAGE failed.
    Please see $TMP/$OBJ_NAME.log" 7
       else
            rm -rf $TMP/$OBJ_NAME.log
       fi
    ===============
    
    here is the NOI doc it is correct to not use -m
    
    http://www-01.ibm.com/support/knowledgecenter/SSTPTP_1.3.0/com.i
    bm.netcool_ops.doc_1.3.0/omn_nmip/task/nnm_noi_runconfigomniscri
    pt.html?cp=SSTPTP_1.3.0%2F2-1-7-2&lang=en
    
    And here is the ITNM doc where we talk about using -m
    
    http://www-01.ibm.com/support/knowledgecenter/SSSHRK_3.9.0/com.i
    bm.networkmanagerip.doc_3.9/itnm/ip/wip/install/reference/nmip_i
    ns_configomnicmdlineoptions.html?lang=en
    
    okay I'm done!
    

Local fix

  • must use imcl and install -m mttrapd locally on objectserver.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All ITNM 4.1.1 users.                                        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ./ConfigOMNI failed to run in omnibus 8.1 environment.       *
    *                                                              *
    * ./ConfigOMNI[633]:                                           *
    * /opt/IBM/tivoli/netcool/omnibus/install/nco_patch:           *
    * not found [No such file or directory]                        *
    * Cause:  We can't find                                        *
    * $OMNIHOME/install/nco_install_integration on Omnibus 8.1     *
    * install.                                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * | fix pack | 4.1.1-ITNMIP-FP0002                             *
    *                                                              *
    * Use below doc until FP2 doc release..                        *
    * http://www-01.ibm.com/support/knowledgecenter/SSTPTP_1.3.0/c *
    * om.ibm.netcool_ops.doc_1.3.0/omn_nmip/task/nnm_noi_runconfig *
    * omniscri                                                     *
    * pt.html?cp=SSTPTP_1.3.0%2F2-1-7-2&lang=en                    *
    ****************************************************************
    

Problem conclusion

  • Doc updated!
    
    -m package
    Optional. Install the SNMP Probe from this package. You must
    specify the path to the package if it is not in the current
    directory.
    Important: If you are configuring Tivoli Netcool/OMNIbus V8.1 or
    higher, you must not run this script with the -m option. You
    must use IBM Installation Manager to install the SNMP Probe
    locally. See the information on Installing probes in the IBM
    Tivoli Netcool/OMNIbus SNMP Probe documentation on IBM Knowledge
    Center.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV74217

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    411

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-06-15

  • Closed date

    2015-07-10

  • Last modified date

    2015-07-10

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.1.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
10 July 2015