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IV74138: DATES IN EMAIL NOTIFICATION ALWAYS DISPLAY IN ENGLISH INSIDE EMBEDDED TABLES, DESPITE THE USER LOCALIZATION AND USER PROFI

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APAR status

  • Closed as fixed if next.

Error description

  • This issue has been identified in a French environment, where
    the date format is DD/MM/YYYY
    
    The user profile and location were correct and the email
    notification date displayed in the abstract line of the email
    was also correct.
    
    But inside the embedded table with the records waiting on user
    approval, the dates were in the US format, MM/DD/YYYY
    
    That is particular confusing for days under the 12th, as they
    can be mistakenly taken as months.
    
    It was identified that when a notification has these tables,
    the HTML generated to be sent is not localizable.
    
    This issue was identified in triApproval001 but affects other
    notifications using embedded HTML tables.
    
    This happens for content inserted in the triApproval001
    notification form, as well for tables inserted in the workflow
    level and that are not listed in the "Embedded Content Report"
    

Local fix

  • The workaround is to modify the notification so it behaves as
    the shipped out-of-box triApproval001 in English-US. This will
    send just one report per notification, but the text is not an
    embedded table so the date is sent on based on user profile.
    

Problem summary

  • The context in which the associated data needed to be set to
    the user's and not the systems.
    

Problem conclusion

  • Reports or queries with date and date-time fields generated in
    any outgoing mail from the Tririga application will now be
    formatted based on date and date-time format settings in "My
    Profile"  This fix is targeted for the 2H2015 release.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV74138

  • Reported component name

    TRI APPLCATION

  • Reported component ID

    5725F26AB

  • Reported release

    340

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-06-12

  • Closed date

    2015-06-17

  • Last modified date

    2015-06-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 999
    

Fix information

Applicable component levels

  • R340 PSY

       UP

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Document Information

Modified date:
30 March 2022