APAR status
Closed as program error.
Error description
STEPS TO REPRODUCE: 1. Create a locations record. a. Type: OPERATING b. Status: OPERATING c. Nothing else is significant. 2. Create 2 asset records a. Location: <use the location created in step 1> b. Status: OPERATING c. Nothing else is significant 3. Set the parent of one if the asset records created to the other asset record created. 4. Set them both to DECOMMISSIONED status. 5. Create an action. a. Action: DECOMLOC b. Object: LOCATIONS c. Type: Change Status d. Value: DECOMMISSIONED e. Accesible From: ALL 6. Create an escalation. a. Escalation: <anything> b. Applies to: LOCATIONS c. Condition: location = '<use the location created in step 1>' d. Schedule: 1m,*,*,*,*,*,*,*,*,* e. Escalation Point 1 i. Escalation Point Condition: 1=1 ii. Repeat: checked f. Add DECOMLOC as an action . 7. Activate the escalation: 8. Wait until the escalation runs. 9. Check the location created in step 1, it will NOT be decommissioned. 10. Check the application logs, the error below will be found: [6/1/15 12:43:06:648 EDT] 000000a4 SystemOut O 01 Jun 2015 12:43:06: 648 [ERROR] [MXServer] [CID-CRON-62916] Failed to execute action on escalation: XX reference point: {106} for object {LOCATIONS} with id {461} psdi.util.MXApplicationException: BMXAA0073E - Cannot change the status of asset XX since it is part of a hierarchy with the asset's parent XX in DECOMMISSIONED status.
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of assets and location apps * **************************************************************** * PROBLEM DESCRIPTION: * * Maximo does not allow decommissioning a location that is in * * a hierarchy of assets that are already in DECOMMISSIONED * * status when trying to change status using an Escalation. * **************************************************************** * RECOMMENDATION: * * None * ****************************************************************
Problem conclusion
The fix for this APAR is contained in the following maintenance package: Release 7.5.0.9 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IV74054
Reported component name
ASSETS
Reported component ID
5724R46AS
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-06-09
Closed date
2015-07-02
Last modified date
2015-07-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Maximo
Fix information
Fixed component name
ASSETS
Fixed component ID
5724R46AS
Applicable component levels
R750 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
09 April 2023