APAR status
Closed as program error.
Error description
Error occurs for VOIDRECEIPT Transactions - This error occurs when the PO line, Inspection Required is checked and Work Order number is populated. BMXAA421E-An unknow error has occurred. Please contact your system administrator for assistance. Gahter the logs from the <HOME> directory and determine where and why the error is thrown. null MAM 750X with Service Providers 7512 Steps to Reproduce: 1)Created a new PO # "test12">Populate description= Testing, company=BEX, save record 2)PO Lines tab > New Row > Leave Line type Item, item number = 560-00, quantity= 2, unit cost = 25.00, workorder nummber=1001, Save 3)New Row, Line Type = Material > descritpion = test line 2, Check Inspection Required, Receipt Required is checked automatically quantity= 2, order unit= each, unit cost= 35.00, workorder number=1001, Save 4)New Row, Line Type = Material > descritpion = test line 3, quantity=2, order unit=each, unit cost=15.00, workorder=1001 Save 5) Approve PO 6)Receiving App > query for PO # "test12" created in step 1 7)Materials tab > select order items all PO lines 8) change quantity for all items to 1 so will be paritial reciept 9) Save 10)Click "Select Receipts to Void" 11) Select Line 2 (because it has Inspection Required checked) and click OK 12) Save record 13) Error generated: BMXAA421E-An unknow error has occurred. Please contact your system administrator for assistance. Gather the logs from the <HOME> directory and determine where and why the error is thrown. null 14) click ok to error 15) query for PO # "test12" again click no to the message to save 16) Materials tab> click "Select Receipts to Void" 17) Select Line 1, click OK and save Note: Line is saved successfully 18) Click "Select Receipts to Void" 19) Select Line 3, click OK and save Note: Line is saved successfully The combination of fields to make this error occur is on the PO line, Inspection Required is checked and Work Order number is populated
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * sp * **************************************************************** * PROBLEM DESCRIPTION: * * ERROR OCCURS FOR VOIDRECEIPT TRANSACTIONS BMXAA421E-AN * * UNKNOWERROR HAS OCCURRED * **************************************************************** * RECOMMENDATION: * * none * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
IV74027
Reported component name
SERVICE PROVIDE
Reported component ID
5724R46SV
Reported release
751
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-06-09
Closed date
2015-08-03
Last modified date
2015-08-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SERVICE PROVIDE
Fixed component ID
5724R46SV
Applicable component levels
R751 PSY
UP
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Document Information
Modified date:
03 August 2015