IBM Support

IV74027: ERROR OCCURS FOR VOIDRECEIPT TRANSACTIONS BMXAA421E-AN UNKNOW ERROR HAS OCCURRED

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Error occurs for VOIDRECEIPT Transactions - This error occurs
    when the PO line, Inspection Required is checked and Work Order
    number is populated.
    
    BMXAA421E-An unknow error has occurred. Please contact your
    system administrator for assistance. Gahter the logs from the
    <HOME> directory and determine where and why the error is
    thrown. null
    
    MAM 750X  with Service Providers 7512
    
    Steps to Reproduce:
    1)Created a new PO # "test12">Populate description= Testing,
    company=BEX, save record
    2)PO Lines tab > New Row > Leave Line type Item, item number =
    560-00, quantity= 2, unit cost = 25.00, workorder nummber=1001,
    Save
    3)New Row, Line Type = Material > descritpion = test line 2,
    Check Inspection Required, Receipt Required is checked
    automatically quantity= 2, order unit= each, unit cost= 35.00,
    workorder number=1001, Save
    4)New Row, Line Type = Material > descritpion = test line 3,
    quantity=2, order unit=each, unit cost=15.00, workorder=1001
    Save
    5) Approve PO
    6)Receiving App > query for PO # "test12" created in step 1
    7)Materials tab > select order items all PO lines
    8) change quantity for all items to 1 so will be paritial
    reciept
    9) Save
    10)Click "Select Receipts to Void"
    11) Select Line 2 (because it has Inspection Required checked)
    and click  OK
    12) Save record
    13) Error generated:
    BMXAA421E-An unknow error has occurred. Please contact your
    system administrator for assistance. Gather the logs from the
    <HOME> directory and determine where and why the error is
    thrown. null
    14) click ok to error
    15) query for PO # "test12" again click no to the message to
    save
    16) Materials tab> click "Select Receipts to Void"
    17) Select Line 1, click OK and save
    Note:  Line is saved successfully
    18) Click "Select Receipts to Void"
    19) Select Line 3, click OK and save
    Note: Line is saved successfully
    The combination of fields to make this error occur is on the PO
    line, Inspection Required is checked and Work Order number is
    populated
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * sp                                                           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * ERROR OCCURS FOR VOIDRECEIPT TRANSACTIONS BMXAA421E-AN       *
    * UNKNOWERROR HAS OCCURRED                                     *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * none                                                         *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV74027

  • Reported component name

    SERVICE PROVIDE

  • Reported component ID

    5724R46SV

  • Reported release

    751

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-06-09

  • Closed date

    2015-08-03

  • Last modified date

    2015-08-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SERVICE PROVIDE

  • Fixed component ID

    5724R46SV

Applicable component levels

  • R751 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"751","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
03 August 2015