IV73928: ERROR BMXAA4195E - THE CLASSIFICATION FIELD REQUIRES A VALUE WHEN TRYING TO SAVE A SR

APAR status

• Closed as program error.

Error description

• Environment:
  ------------
  SCCD 7512
  TPAE 7506
  SP 7512
  
  
  Steps to replicate:
  -------------------
  Go to Administration -> Conditional Expression Manager
  Create a new condition: Cond01
  Type: Expression
  :reportedpriority = 1
  Always Evaluate: Checked
  
  Go to System Configuration -> Platform Configuration ->
  Application
  Designer
  Select SR
  From select action menu choose add/modify signature options
  add a new sigoption: testsig01
  Description: test sigoption - make classification required
  
  On Service Request tab
  Open the properties for class description field (or
  classification
  field)
  On Advanced tab enter Signature Option: testsig01
  Click on Configure Conditional Properties
  In Security Groups section add a new row: Name: maxadmin
  In Conditions for Security Group section add a new row
  Condition Number: COND01
  In Property Values for Condition section, Condition is true tab
  click
  on Enter Property:
  Property: inputmode
  Value: required
  Click OK and save the record
  
  Go to Security -> Security Groups
  Select maxadmin
  On applications tab select Service Requests
  Grant access to the new sigoption to maxadmin
  (test sigoption - make classification required)
  log out and log in again
  
  Go to Service Desk -> Service Requests
  Create a new SR
  Enter reported priority: 1
  Classification field becomes mandatory which is ok
  change reported priority to 2
  Summary field does not look as if it'a mandatory anymore which
  is fine.
  leave Classification blank and try to save
  
  The following error appears:
  BMXAA4195E - The Classification field requires a value.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users                                                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The application still required a classification when the     *
  * classstructure.hierarchypath is not required.                *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * none                                                         *
  ****************************************************************
  

Problem conclusion

• This is fixed in code.
  
  The fix for this APAR is contained in the following maintenance
  package:
  	 | release\fix pack | Interim Fix for Release 7.5.0.9 Product
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  SYSTEM CONFIG

• Fixed component ID

  5724R46S1

Applicable component levels

• R750 PSY

     UP