IV73318: JSON FORMAT ERROR WITH SCOM PROBE COMMAND PORT VIA HTTP

APAR status

• Closed as fixed if next.

Error description

• SCOM probe V3 installed on Windows server 2012 R2 which is the
  RMS host of SCOM 2012; Omnibus 8.1 installed on RHEL 6.6.
  
  Try to set up the Command Port module via HTTP for the SCOM
  probe, and executed the nco_http to send the command of
  "version" to SCOM probe, it keeps reporting JSON
  format error, However, it works fine when typed in "nco_http
  -uri http://<hostname>:6971/probe/common".
  
  ****************************************************
  netcool@host2:/opt/IBM/tivoli/netcool/omnibus/etc # nco_http
  -uri http://host1:6971/probes/nco_p_scom2012 -datatype
  application/json -data '{"command":"version","params":[]}'
  -method POST
  2015-03-03T17:01:18: Warning: W-UNK-103-001: HTTP Server
  returned an error: 400 Bad Request
  2015-03-03T17:01:18: Information: I-UNK-104-002: Error in JSON
  format, please check JSON parameter key
  ****************************************************************
  ***
  At the same time, in the SCOM probe log file on host 1, it
  shows the following errors:
  ****************************************************
  2015-03-03T17:01:18: Debug: D-NHT-105-002: [HTTP Listener]:
  Connection from 'host1' (xxx.xxx.xxx.xxx) on socket '324'.
  Accepted connections = 1, Max connections = 500.
  2015-03-03T17:01:18: Debug: D-NHT-105-008: [HTTP Listener]:
  Data available from 'host' (xxx.xxx.xxx.xxx) on socket '324'.
  2015-03-03T17:01:18: Debug: D-NHT-105-028: [WorkPoolThread]:
  Successfully got a work item. Items left on work queue is '0'.
  2015-03-03T17:01:18: Debug: D-NHT-105-009: [WorkPoolThread]:
  Received HTTP request from 'host' (xxx.xxx.xxx.xxx)  on socket
  '324'.
  2015-03-03T17:01:18: Information: I-UNK-000-000: Property
  NHttpd.BasicAuth is empty, allowing connection with no
  authentication
  2015-03-03T17:01:18: Debug: D-NHT-105-025: [WorkPoolThread]:
  Connection from 'host' (xxx.xxx.xxx.xxx)  on socket verified to
  be still connected '324'.
  2015-03-03T17:01:18: Information: I-UNK-000-000: Calling
  NSProbeBidirCB
  2015-03-03T17:01:18: Information: I-UNK-000-000:
  NSProbeBidirCB: Thread id is 0127EAD0
  2015-03-03T17:01:18: Debug: D-CSP-000-000: Parsing JSON
  {"command":"version","params":[]}
  2015-03-03T17:01:18: Error: E-CSP-000-000: Error in JSON
  format, please check JSON parameter key
  2015-03-03T17:01:18: Debug: D-CSP-000-000: Sending
  bidirectional response
  2015-03-03T17:01:19: Debug: D-UNK-000-000: BufferFlushInterval
  expired. Last flush 1 seconds ago
  2015-03-03T17:01:19: Debug: D-UNK-000-000: Flushing events to
  object servers
  2015-03-03T17:01:19: Debug: D-UNK-000-000: 0 buffered alerts
  2015-03-03T17:01:19: Debug: D-NHT-105-008: [HTTP Listener]:
  Data available from 'host' (xxx.xxx.xxx.xxx)  on socket '324'.
  2015-03-03T17:01:19: Debug: D-NHT-105-028: [WorkPoolThread]:
  Successfully got a work item. Items left on work queue is '0'.
  2015-03-03T17:01:19: Debug: D-NHT-105-015: [WorkPoolThread]:
  Disconnection detected on socket '324'. Dropping connection.
  2015-03-03T17:01:20: Debug: D-UNK-000-000: BufferFlushInterval
  expired. Last flush 1 seconds ago
  2015-03-03T17:01:20: Debug: D-UNK-000-000: Flushing events to
  object servers
  2015-03-03T17:01:20: Debug: D-UNK-000-000: 0 buffered alerts
  2015-03-03T17:01:20: Debug: D-NHT-105-001: [HTTP Listener]:
  Disconnection from 'host' (xxx.xxx.xxx.xxx)  on socket '324'.
  Accepted connections = 0, Max connections = 500.
  2015-03-03T17:01:20: Debug: D-CSP-000-000: Retrieving all
  available alerts...
  2015-03-03T17:01:20: Debug: D-CSP-000-000: 0 alerts retrieved
  2015-03-03T17:01:21: Debug: D-UNK-000-000: BufferFlushInterval
  expired. Last flush 1 seconds ago
  2015-03-03T17:01:21: Debug: D-UNK-000-000: Flushing events to
  object servers
  2015-03-03T17:01:21: Debug: D-UNK-000-000: 0 buffered alerts
  **********************************************************
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of the HTTP/HTTPS command port module for the          *
  * Microsoft SCOM 2012 probe.                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * HTTP command parsing did not parse spaces and double quotes  *
  * in the intended manner.                                      *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to probe-nco-p-scom2012-3_1                          *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

• R100 PSN

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