Direct links to fixes
APAR status
Closed as program error.
Error description
Environment: Microsoft Exchange Server Agent 6.3.1.2 All Supported Exchange Server Versions. Problem Description: Microsoft Exchange Server Agent fails to fetch the data for Email Statistics attribute group. Detailed Recreation Procedure: 1. Install and configure Exchange agent v6312 on the system having NetBIOS name with maximum allowed characters. 2. Start Microsoft Exchange Server agent. 3. EmailStat.log and NDRReport.log files are not generated. Related Files and Output: 1. Log file created by kexcma.exe For 32 bit agent: <CANDLE_HOME>\TMAITM6\logs\kexconfig_*.log <CANDLE_HOME>\TMAITM6\logs\*_ex_kexcma_*.log <CANDLE_HOME>\TMAITM6\logs\*_ex_KexMsgTrkLogCollector_*.log For 64 bit agent: <CANDLE_HOME>\TMAITM6_x64\logs\kexconfig_*.log <CANDLE_HOME>\TMAITM6_x64\logs\*_ex_kexcma_*.log <CANDLE_HOME>\TMAITM6_x64\logs\*_ex_KexMsgTrkLogCollector_*.log
Local fix
Problem summary
Microsoft Exchange Server Agent fails to fetch the data for Email Statistics attribute group
Problem conclusion
Now Microsoft Exchange Server Agent will fetch the data for Email Statistics attribute group The fix for this APAR is contained in the following maintenance packages: | interim fix | 6.3.1.2-TIV-ITM_EXCHG-IF0001
Temporary fix
Comments
APAR Information
APAR number
IV73298
Reported component name
ITMF MC EXCHANG
Reported component ID
5724B98EO
Reported release
623
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-05-14
Closed date
2015-07-01
Last modified date
2015-07-01
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
ITMF MC EXCHANG
Fixed component ID
5724B98EO
Applicable component levels
R630 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSDKXQ","label":"Tivoli Composite Application Manager for Microsoft Applications"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.2.3"}]
Document Information
Modified date:
25 September 2020