IV73296: MICROSOFT EXCHANGE SERVER AGENT SHOWS WRONG DATA FOR "MS EXCHANGE REACHABILITY" ATTRIBUTE GROUP.

6.3.1.2-TIV-ITM_EXCHG-IF0001
ITCAM for Microsoft(R) App: Exchange Server 6.3.1.2-TIV-ITM_EXCHG-IF0001
ITCAM for Microsoft(R) App: Exchange Server 6.3.1.2-TIV-ITM_EXCHG-IF0002

APAR status

• Closed as program error.

Error description

• Environment:
  Microsoft Exchange Server Agent 6.3.1.2
  All Supported Exchange Server Versions.
  Problem Description:
  "MS Exchange Reachability" attribute group shows wrong data when
  user name
  having white spaces provided in the agent configuration panel.
  
  Detailed Recreation Procedure:-
  1. Install and configure Exchange agent v6312.
  2. Provide user name having white spaces in the agent
  configuration panel.
  3. Start Microsoft Exchange server agent
  4. Verify "MS Exchange Reachability" attribute group data
  
  Related Files and Output:
  1. Log file created by kexcma.exe
     For 32 bit agent:
     <CANDLE_HOME>\TMAITM6\logs\kexconfig_*.log
     <CANDLE_HOME>\TMAITM6\logs\*_ex_kexcma_*.log
     For 64 bit agent:
     <CANDLE_HOME>\TMAITM6_x64\logs\kexconfig_*.log
     <CANDLE_HOME>\TMAITM6_x64\logs\*_ex_kexcma_*.log
  

Local fix

Problem summary

• Microsoft Exchange server agent shows wrong data for "MS
  Exchange Reachability" attribute group
  

Problem conclusion

• Now Microsoft Exchange server agent shows correct data for "MS
  Exchange Reachability" attribute group
  
  The fix for this APAR is contained in the following maintenance
  
  packages:
     | interim fix | 6.3.1.2-TIV-ITM_EXCHG-IF0001
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITMF MC EXCHANG

• Fixed component ID

  5724B98EO

Applicable component levels

• R630 PSY

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