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IV73108: MISSING CONNECTIVITY EVEN DATA BEEN RETRIEVED FROM LLDP AGENT

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APAR status

  • Closed as program error.

Error description

  • The LLDPLayer.stch failed to build up the LLDP connections due
    to the "short" name 'Te0/1/0/8' reported in  m_LLDPRemPortId
    from LLDP agent returns which is not matched the remote
    interface in workingEntities with IfName and IfDescr in the
    long name 'TenGigE0/1/0/8'
    

Local fix

  • OR
                    (
                        (
    
    tempLLDP.localNameToRemoteId.m_RemotePortId =
    workingEntities.finalEntity.m_LocalNbr->m_IfName
    OR
    
    tempLLDP.localNameToRemoteId.m_RemotePortDescr =
    workingEntities.finalEntity.m_LocalNbr->m_IfDescr
                        )
                        AND
                        (
    
    workingEntities.finalEntity.m_LocalNbr->m_LLDPIndexByPort = NULL
                        )
                    )
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * all users                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The LLDPLayer.stch failed to build up the LLDP connections   *
    * due to the "short" name, such as 'Te0/1/0/8', reported in    *
    * m_LLDPRemPortId from LLDP agent returns which is not matched *
    * to the remote interface in workingEntities with both IfName  *
    * and IfDescr in the long name, such as 'TenGigE0/1/0/8'.      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * The following fixpacks will contain the fix:                 *
    * | fix pack | 3.9.0-ITNMIP-FP0005                             *
    * | fix pack | 4.1.1-ITNMIP-FP0002                             *
    ****************************************************************
    

Problem conclusion

  • In LLDPLayer.stch -
    Added additional check to  match the m_RemotePortDescr with
    m_IfDescr, if the RemotePortId does not match to the m_IfName.
    
    
    tempLLDP.localNameToRemoteId.m_RemotePortId =
    workingEntities.finalEntity.m_LocalNbr->m_IfName
                        OR
    
    tempLLDP.localNameToRemoteId.m_RemotePortDescr =
    workingEntities.finalEntity.m_LocalNbr->m_IfDescr
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV73108

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    390

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-05-08

  • Closed date

    2015-05-29

  • Last modified date

    2015-05-29

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV NETWK MGR I

  • Fixed component ID

    5724S4500

Applicable component levels

  • R390 PSN

       UP

  • R390 PSY

       UP

  • R411 PSN

       UP

  • R411 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
29 May 2015