IBM Support

IV72673: UNHANDLED EXCEPTION: ORA-01003: NO STATEMENT PARSED

Direct links to fixes

6.1.0-TIV-BSM-FP0004-zlinux
6.1.0-TIV-BSM-FP0004-windows
6.1.0-TIV-BSM-FP0004-solaris
6.1.0-TIV-BSM-FP0004-linux
6.1.0-TIV-BSM-FP0004-aix
6.1.0-TIV-NCI-FP0004-zlinux
6.1.0-TIV-NCI-FP0004-windows
6.1.0-TIV-NCI-FP0004-solaris
6.1.0-TIV-NCI-FP0004-aix
6.1.0-TIV-NCI-FP0004-linux
7.1.0-TIV-NCI-ZLINUX-FP0006
7.1.0-TIV-NCI-WINDOWS-FP0006
7.1.0-TIV-NCI-SOLARIS-FP0006
7.1.0-TIV-NCI-LINUX-FP0006
7.1.0-TIV-NCI-AIX-FP0006
6.1.1-TIV-BSM-FP0004-windows
6.1.1-TIV-BSM-FP0004-zlinux
6.1.1-TIV-BSM-FP0004-solaris
6.1.1-TIV-BSM-FP0004-linux
6.1.1-TIV-BSM-FP0004-aix
6.1.1-TIV-NCI-FP0004-windows
6.1.1-TIV-NCI-FP0004-zlinux
6.1.1-TIV-NCI-FP0004-solaris
6.1.1-TIV-NCI-FP0004-aix
6.1.1-TIV-NCI-FP0004-linux
7.1.0-TIV-NCI-ZLINUX-FP0005
7.1.0-TIV-NCI-LINUX-FP0005
7.1.0-TIV-NCI-WINDOWS-FP0005
7.1.0-TIV-NCI-SOLARIS-FP0005
7.1.0-TIV-NCI-AIX-FP0005
6.1.0-TIV-NCI-FP0003-zlinux
6.1.0-TIV-NCI-FP0003-windows
6.1.0-TIV-NCI-FP0003-solaris
6.1.0-TIV-NCI-FP0003-linux
6.1.0-TIV-NCI-FP0003-aix
6.1.0-TIV-BSM-FP0003-solaris
6.1.0-TIV-BSM-FP0003-aix
6.1.0-TIV-BSM-FP0003-zlinux
6.1.0-TIV-BSM-FP0003-windows
6.1.0-TIV-BSM-FP0003-linux
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 3(7.1.0-TIV-NCI-FP0003)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 5(7.1.0-TIV-NCI-FP0005)
IBM Tivoli Netcool/Impact V6.1.1 Fix Pack 4 (6.1.1-TIV-NCI-FP0004)
IBM Tivoli Business Service Manager V6.1.1 Fix Pack 4(6.1.1-TIV-BSM-FP0004)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 6(7.1.0-TIV-NCI-FP0006)
IBM Tivoli Netcool/Impact V6.1.0 Fix Pack 4(6.1.0-TIV-NCI-FP0004)
IBM Tivoli Business Service Manager V6.1.0 Fix Pack 4(6.1.0-TIV-BSM-FP0004)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 7(7.1.0-TIV-NCI-FP0007)
IBM Tivoli Netcool/Impact V6.1.0 Fix Pack 4(6.1.0-TIV-NCI-FP0004)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 8(7.1.0-TIV-NCI-FP0008)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 9(7.1.0-TIV-NCI-FP0009)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 10(7.1.0-TIV-NCI-FP0010)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 11(7.1.0-TIV-NCI-FP0011)
IBM Tivoli Netcool/Impact V6.1.1 Fix Pack 5 (6.1.1-TIV-NCI-FP0005)
IBM Tivoli Business Service Manager V6.1.1 Fix Pack 5(6.1.1-TIV-BSM-FP0005)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 12 (7.1.0-TIV-NCI-FP0012)
IBM Tivoli Netcool/Impact V7.1.0 Fix Pack 13 (7.1.0-TIV-NCI-FP0013)

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APAR status

  • Closed as program error.

Error description

  • PRODUCT : netcool/Impact
    release: 6.1.0 / Oracle data source
    
    problem:
               ORA-01003: no statement parsed
     retured when run policy "GEN_24Horas"   here are key lines
    from policy
       DataSource = "TICKET_SAP";
       Query = "truncate table genrun";
       CountOnly = False;
       DirectSQL(DataSource, Query, CountOnly);
    
    policy fails
    com.micromuse.common.parser.PolicyException: Unhandled
    Exception: ORA-01003: no statement parsed   in policy:
    GEN_24Horas at line: 26.
    
    =====================
     policy: GEN_24Horas at line: 26
    =====================
    DirectSQL(DataSource, Query, CountOnly);
    
    customer reports: "I have another Impact,version 5.1.1: and it
    works"
    

Local fix

  • maybe a work around - need more details from L3, but L3 said if
    run update first and then a delete it should work
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Impact Users                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When running DirectSQL statement, the function will use a    *
    * Select context instead of an Update context.                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * NONE                                                         *
    ****************************************************************
    The DirectSQL function call generates SQL errors when trying to
    do a SQL query that doesn't contain a SELECT statement
    

Problem conclusion

  • Fixed to allow DirectSQL function to run SQL statements that
    don't start with SELECT correctly.
    
    The fix for this APAR is contained in the following
    maintenance packages:
    |Fix Pack | 6.1.0-TIV-NCI-FP0003
    |Fix Pack | 6.1.1-TIV-NCI-FP0004
    |Fix Pack | 7.1.0-TIV-NCI-FP0003
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV72673

  • Reported component name

    NC/IMPACT DSA O

  • Reported component ID

    5724O66OR

  • Reported release

    610

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-04-23

  • Closed date

    2015-08-07

  • Last modified date

    2015-08-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • UNKNOWN
    

Fix information

  • Fixed component name

    NC/IMPACT DSA O

  • Fixed component ID

    5724O66OR

Applicable component levels

  • R610 PSY

       UP

  • R611 PSY

       UP

  • R710 PSY

       UP

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Document Information

Modified date:
07 August 2015