APAR status
Closed as program error.
Error description
On Linux Server, if WebReports process memory usage reaches 10 GB they become unresponsive due to an unmanaged exception while parsing data for the memory usage monitoring. When WebReports starts misbehaving, within the logs you will see memory usage over 10 GB, NotANumeral exception entries and then the memory usage info will no longer appear in the log.
Local fix
As a workaround, you can completely disable the WebReports logs, or, if you need them, you can enabled all the logs "EnabledLogs=critical;debug;performance;database;ux;audit;audit- ssl;timing;" excluding memory.
Problem summary
Fixed in IBM Endpoint Manager 9.2 (fixpack 5) General availability Beginning of Q3 2015 (release schedule subject to change).
Problem conclusion
This is resolved in: IBM Endpoint Manager 9.2 (fixpack 5)
Temporary fix
Comments
APAR Information
APAR number
IV72497
Reported component name
TV EP MG WB RPT
Reported component ID
5725C43WR
Reported release
910
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2015-04-21
Closed date
2015-07-05
Last modified date
2015-07-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TV EP MG WB RPT
Fixed component ID
5725C43WR
Applicable component levels
R920 PSY
UP
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Document Information
Modified date:
05 July 2015