IBM Support

IV72088: MULTIBYTE CHARACTERS IN POLL DEFINITIONS ARE GARBLED ONCE TRANSFERRED TO THE BACKUP POLLER

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • Product: Tivoli Network Manager
    Version: 3.9
    
    Environment: Failover with replication.
    AIX
    DB2
    LANG=ja_JP
    
    Symptom:
    Create a poll definition and use multibyte characters in the
    threshold description.
    
    Allow the new poll definition to be transferred to the backup
    poller.  Open an second instance of TIP that connects to the
    replicated NCMONITOR database. The threshold description is no
    longer meaningful, the multibyte characters no longer represent
    anything.
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * This issue will occur on all software/hardware environments. *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When using get get_policies.pl to export Multi-Byte          *
    * characters , the MultiByte characters are not exported to    *
    * the XML file correctly and end up garbled in the XML file.   *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade ITNM to one of the versions below                    *
    * 3.9.0-ITNMIP-FP0005                                          *
    * 4.1.0-ITNMIP-FP0001                                          *
    * 4.1.1-ITNMIP-FP0002                                          *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV72088

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    390

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-04-13

  • Closed date

    2015-05-25

  • Last modified date

    2015-05-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R390 PSY

       UP

  • R410 PSY

       UP

  • R411 PSY

       UP

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
25 May 2015