APAR status
Closed as program error.
Error description
Environment: ------------ SCCD 7511 TPAE 7505-IFIX20140301 Description: ------------- Empty federated details window when trying to create a defect in Incidents application Follow the steps from here: http://www-01.ibm.com/support/knowledgecenter/SSWT9A_7.5.1/com.i bm.sccd.doc/integrating/c_config_oslc.html to setup OSLC integration with RTC. When going to Incidents, related records tab and pressing the "Create Defect" button an empty Federated Details window open. If OK button is clicked in the empty dialog everything is working fine, but that window should not appear in the first place.
Local fix
Lines to remove from LIBRARY.XML to workaround the issue: <dialog beanclass="com.ibm.tivoli.maximo.oslc.consumer.webclient.beans.F ederated DetailsBean" id="federatedDetails" inputmode="readonly" label="Federated Details" relationship="OSLCGENERATOR"> <table id="federatedDetails_table"> <tablebody displayrowsperpage="10" filterable="false" id="federatedDetails_table_tablebody"> <tablecol dataattribute="DESCRIPTION" id="federatedDetails_table_tablebody_1"/> <tablecol dataattribute="PROVIDERNAME" id="federatedDetails_table_tablebody_2"/> <tablecol dataattribute="RESOURCELINK" id="federatedDetails_table_tablebody_3" sigoption="SCCDSHOWRESLINK"> <textbox id="federatedDetails_table_tablebody_textbox_3" inputmode="readonly"/> </tablecol> <tablecol id="federatedDetails_table_tablebody_4"> <table-image dataattribute="IMGNAME" extendedtooltip="oslcpreviewinteractionpopup" id="federatedDetails_table_tablebody_image_4" mxevent="natpreview" mxeventjshandler="oslcpreview"/> </tablecol> </tablebody> </table> <buttongroup id="federatedDetails__table_btggroup" show="true"> <pushbutton default="true" id="federatedDetails__table_table_btn1" label="OK" mxevent="dialogclose"/> </buttongroup> </dialog> <dialog beanclass="com.ibm.tivoli.maximo.oslc.consumer.webclient.beans.F ederated DetailsBean" id="federatedDetails_topology" inputmode="readonly" label="Federated Details" parentdatasrc="cci_citopodatasrc" relationship="OSLCGENERATOR"> <table id="federatedDetails_topology_table"> <tablebody displayrowsperpage="10" filterable="false" id="federatedDetails_topology_table_tablebody"> <tablecol dataattribute="DESCRIPTION" id="federatedDetails_topology_table_tablebody_1"/> <tablecol dataattribute="PROVIDERNAME" id="federatedDetails_topology_table_tablebody_2"/> <tablecol dataattribute="RESOURCELINK" id="federatedDetails_topology_table_tablebody_3" sigoption="SCCDSHOWRESLINK"> <textbox id="federatedDetails_topology_table_tablebody_textbox_3" inputmode="readonly"/> </tablecol> <tablecol id="federatedDetails_topology_table_tablebody_4"> <table-image dataattribute="IMGNAME" extendedtooltip="oslcpreviewinteractionpopup" id="federatedDetails_topology_table_tablebody_image_4" mxevent="natpreview" mxeventjshandler="oslcpreview"/> </tablecol> </tablebody> </table> <buttongroup id="federatedDetails_topology_table_btggroup" show="true"> <pushbutton default="true" id="federatedDetails_topology_table_table_btn1" label="OK" mxevent="dialogclose"/> </buttongroup> </dialog>
Problem summary
**************************************************************** * USERS AFFECTED: * * All oslc consumers * **************************************************************** * PROBLEM DESCRIPTION: * * EMPTY FEDERATED DETAILS WINDOW WHEN TRYING TO CREATE A * * DEFECT * **************************************************************** * RECOMMENDATION: * * Intsall this fix * ****************************************************************
Problem conclusion
EMPTY FEDERATED DETAILS WINDOW WHEN TRYING TO CREATE A DEFECT
Temporary fix
Comments
APAR Information
APAR number
IV71595
Reported component name
INTEGRATION
Reported component ID
5724R46I1
Reported release
751
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-03-30
Closed date
2015-03-31
Last modified date
2015-03-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Maximo
Fix information
Fixed component name
INTEGRATION
Fixed component ID
5724R46I1
Applicable component levels
R751 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"751","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
31 March 2015