IBM Support

IV71226: [nco_g_java] GATEWAY DOESN'T CORRECTLY QUOTE STRING CONTAINING '\' CHARACTERS.

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APAR status

  • Closed as fixed if next.

Error description

  • In ObjectServer SQL, '\' indicate the start of an escape
    sequence, and are interpreted as such. Thus, without escaping
    such the '\' character itself, it is impossible to represent
    string values containing '\'. This can result in incorrect
    data, or incomplete updates if the string in question is used
    to qualiy an update.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Any gateway user that uses '\' characters in their data.     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Gateway doesn't handle the escaping of '\' characters, which *
    * is used to introduce an escape sequence such as \n for       *
    * newline. Any data sent to the ObjectServer that contained    *
    * '\' characters would be sent incorrectly.                    *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade to version 2.5 of nco_g_java, on which the Remedy    *
    * gateway depends.                                             *
    ****************************************************************
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV71226

  • Reported component name

    REMEDY GATEWAY

  • Reported component ID

    5724O73GR

  • Reported release

    100

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2015-03-19

  • Closed date

    2015-04-21

  • Last modified date

    2015-04-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R100 PSN

       UP

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCM7U6","label":"Remedy ARS Gateway"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"100","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
21 April 2015