APAR status
Closed as program error.
Error description
For a specific project all SRs fail with this error: CTJZH8314E - An operation to BlueCloud failed with the following error message: Internal Server Error and detail: ArrayIndexOutOfBoundsException. We cannot install any servers in this project. We ran the ISDMAutoSync script to try and solve it but without any succes.
Local fix
no workaround
Problem summary
**************************************************************** * USERS AFFECTED: All users of Tivoli Service Automation Manager who manage POWER systems. **************************************************************** * PROBLEM DESCRIPTION: TSAM is taking long time to find best fit for P LPAR provisioning. ****************************************************************
Problem conclusion
* RECOMMENDATION: Apply LA fix 7.2.4.5-TIV-TSAM-LA0015 to solve the problem.
Temporary fix
Comments
APAR Information
APAR number
IV71092
Reported component name
TSAM (& INSTALL
Reported component ID
5724W7800
Reported release
724
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-03-17
Closed date
2015-03-18
Last modified date
2015-03-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TSAM (& INSTALL
Fixed component ID
5724W7800
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFG5E","label":"Tivoli Service Automation Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"724"}]
Document Information
Modified date:
09 November 2020