Direct links to fixes
4.1.1-TIV-ITNMIP-Linux-FP0002
4.1.1_README_NLS_FP0002
4.1.1_README_FP0002
3.9.0-TIV-ITNMIP-Solaris-FP0005
3.9.0_INSTALL_NLS_FP0005
3.9.0_INSTALL_FP0005
3.9.0-TIV-ITNMIP-Windows-FP0005
3.9.0-TIV-ITNMIP-zLinux-FP0005
3.9.0-TIV-ITNMIP-Linux-FP0005
3.9.0-TIV-ITNMIP-AIX-FP0005
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005
IBM Tivoli Network Manager IP Edition 4.1.1 Fix Pack 2, 4.1.1-TIV-ITNMIP-FP0002
APAR status
Closed as program error.
Error description
ITNM 3.9 poller cannot re-initiate the snmpv3 handshake where the devices engineId changes after initial access is discovered. currently ncp_poller does not support the re-doing of the snmpv3 handshake to learn the new engineId.
Local fix
Restart poller
Problem summary
**************************************************************** * USERS AFFECTED: * * ITNM SNMPv3 polling. * **************************************************************** * PROBLEM DESCRIPTION: * * Although uncommon, if the engineId of the polled SNMPV3 * * device changes after the initial access test and handshake * * has occured ITNM Poller is unable to continue polling the * * device and issues poll failures with cause SNMPTIMEOUTs. * **************************************************************** * RECOMMENDATION: * * Upgrade to product version * * 3.9.0-ITNMIP-FP0005 * * 4.1.1-ITNMIP-FP0002 * ****************************************************************
Problem conclusion
ITNM Poller will reset the engineId and send out a new access discovery PDU to the device so the SNMPV3 USM parameters can be renegotiated and stored.
Temporary fix
As a workaround without the software solution a restart of the ITNM poller process will clear the issue should it occur.
Comments
APAR Information
APAR number
IV70354
Reported component name
TIV NETWK MGR I
Reported component ID
5724S4500
Reported release
390
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2015-03-02
Closed date
2015-08-20
Last modified date
2015-08-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TIV NETWK MGR I
Fixed component ID
5724S4500
Applicable component levels
R390 PSN
UP
R390 PSY
UP
R401 PSN
UP
R401 PSY
UP
R410 PSN
UP
R410 PSY
UP
R411 PSN
UP
R411 PSY
UP
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSHRK","label":"Tivoli Network Manager IP Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"3.9"}]
Document Information
Modified date:
01 October 2021