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IV69906: CUSTOMER WAS NOT ABLE TO START NCI_JREXEC

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APAR status

  • Closed as documentation error.

Error description

  • The admind guide mention to start nci_jrexec using:
    
    nci_jrexec -i
    
    This is wrong.  The right way is to do nci_jrexec -i
    nci_jrexec.conf.
    

Local fix

  • This is wrong.  The right way is to do nci_jrexec -i
    nci_jrexec.conf.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All Impact Users                                             *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The instructions for starting the jrexec server are          *
    * insufficient.                                                *
    * The last two arguments are not mentioned in the              *
    * documentation.                                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    The instructions for starting the jrexec server in the Impact
    administration guide are incorrect.
    The expected two arguments are missing.
    Thecommand to start the jrexec server needs to be updated,  from
    ./nci_jrexec  to -> ./nci_jrexec -i nci_jrexec.conf
    

Problem conclusion

  • The text will be corrected in the next publication of the Impact
    7.1 documentation
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV69906

  • Reported component name

    NETCOOL/IMPACT

  • Reported component ID

    5724O59IS

  • Reported release

    710

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-02-26

  • Closed date

    2015-04-22

  • Last modified date

    2015-04-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Publications Referenced
SC27491800    

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSCP78Y","label":"Netcool\/Impact"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
22 April 2015