IBM Support

IV69712: ADD DISK INFORMATION TO THE COMMUNICATION TEMPLATE

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Customer wants to add the requested disk information
    to the communication template to the requestor, but
    it does not show any information.
    The ootb communication templates which are having this
    information are called:
    PMVMCNOTAS and PMVMCNOTCP.
    .
    These both Communication Templaets are based on the
    object Work order (PMZHBWLSWO)
    The workorder object is not used anymore from TSAM 722.
    But I believe the relations on that object are still
    used to fill generate content for communication
    templates.
    .
    The communication Templates customer is using are
    duplicates from the ootb templates PMRDPNOTCP and
    PMRDPNOTAS, which do not have disk information in it.
    But they have based communication templates on object
    SR, because they are generating content from the SR
    object.
    

Local fix

Problem summary

  • ADD DISK INFORMATION TO THE COMMUNICATION TEMPLATE
    

Problem conclusion

  • Customer wants to add the requested disk information
    to the communication template to the requestor, but
    it does not show any information.
    The ootb communication templates which are having this
    information are called:
    PMVMCNOTAS and PMVMCNOTCP.
    .
    These both Communication Templaets are based on the
    object Work order (PMZHBWLSWO)
    The workorder object is not used anymore from TSAM 722.
    But I believe the relations on that object are still
    used to fill generate content for communication
    templates.
    .
    The communication Templates customer is using are
    duplicates from the ootb templates PMRDPNOTCP and
    PMRDPNOTAS, which do not have disk information in it.
    But they have based communication templates on object
    SR, because they are generating content from the SR
    object. LA patch 00013
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV69712

  • Reported component name

    TSAM (& INSTALL

  • Reported component ID

    5724W7800

  • Reported release

    724

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2015-02-20

  • Closed date

    2015-03-18

  • Last modified date

    2015-03-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSAM (& INSTALL

  • Fixed component ID

    5724W7800

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSFG5E","label":"Tivoli Service Automation Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"724"}]

Document Information

Modified date:
09 November 2020