IV67769: APPLICATION SUPPORT MISMATCH WARNING MESSAGE

IBM Tivoli Monitoring: HMC Base Agent 6.2.2.3-TIV-ITM_HMC_BASE-IF0004

APAR status

• Closed as program error.

Error description

• After installing interim fix 6.2.2.3-TIV-ITM_HMC_BASE-IF0003,
  the Tivoli Enterprise Portal might display a warning indicator
  that states Application Support Mismatch and shows HMC Base
  Servers with Client Version 06220302 and Server Version
  06220303.
  
  
  ENVIRONMENT:
  
  IBM Tivoli Monitoring for System p - HMC Base Agent 6.2.2.3
  
  
  RECREATE INSTRUCTIONS:
  
  Install interim fix 6.2.2.3-TIV-ITM_HMC_BASE-IF0003 support file
  on the Tivoli Enterprise portal on AIX.  Use Tivoli Enterprise
  Portal Webstart Client and look for the flag beneath the
  "Navigator" heading.  Click on the flag to see the warning
  message above.
  

Local fix

• The warning message can be ignored, since there is no impact on
  function.
  

Problem summary

• See Description.
  

Problem conclusion

• The fix for this APAR is contained in the following
  maintenance package:
  
     | interim fix | 6.2.2.3-TIV-ITM_HMC_BASE-IF0004
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  ITM SE SYSP HMC

• Fixed component ID

  5724C04HB

Applicable component levels

• R623 PSY

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