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IV66715: TRIRIGA USER ON MAIN PAGE TOLD THAT DOES NOT HAVE PERMISSIONS TO ACCESS PAGE WHEN ISSUE IS THAT SESSION TIMED OUT

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APAR status

  • Closed as fixed if next.

Error description

  • If a TRIRIGA user is viewing records and many or pages within
    TRIRIGA and that user's session times out, the user is
    logged out and redirected to the login page.
    
    If the TRIRIGA user is viewing the "main page" area of TRIRIGA,
    with the menu bar/portal sections this does not happen. The user
    gets a message saying "You do not have permission to access this
    page."
    
    The "[y]ou do not have permission to access this page" message
    is misleading. It is not the case that the user has suddenly
    lost the permissions necessary in order to view the page. The
    problem is that the user session has timed out.  The message
    that occurs should tell the user what te actual problem is (that
    their session has timed out) and what they need to do (they need
    to login again).
    

Local fix

  • N/A
    

Problem summary

  • The unauthorized access message in portal and main pages has
    been updated from "You do not have permission to access this
    page" to "Due to either a session timeout or unauthorized
    access, you do not have permission to access this page.".
    This will be available in the 1H2015 release
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV66715

  • Reported component name

    TRI APP PLTFM R

  • Reported component ID

    5725F26RE

  • Reported release

    332

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-11-10

  • Closed date

    2014-11-20

  • Last modified date

    2014-11-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • 999
    

Fix information

Applicable component levels

  • R341 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSHEB3","label":"IBM TRIRIGA Application Platform"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"332","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
30 March 2022