IV65748: EXPORT TO EXCEL ISSUES

APAR status

• Closed as documentation error.

Error description

• We have had a reported issue and have been able to document
  that a
  Tririga report is exported to Excel, data gets corrupted -
  duplicates
  are recorded where no duplicates exist and some data does not
  get
  exported.
  
  We have verified that no issue exists with the records and when
  you
  export 1 record at a time, the export works.
  
  Business impact ( BusImpact )
  Exported data cannot be used and reporting is required for daily
  operations
  

Local fix

• The Order By is a possible workaround
  

Problem summary

• When creating reports in Report manager, it may be necessary to
  add an Order By column so it is easier to track down any
  duplicates that may show in the export to excel report. We also
  suggest adding the sys record id to the report to validate that
  the duplicates in export to excel are true duplicates, or are
  caused by multiple associations.
  

Problem conclusion

• Adding an Order By to the report resolved the issue.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels