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IV61701: MIB GRAPH IS NOT WORKING IN ITNM 3.9 FP4 | MDVREGR 3.9.0-TIV-ITNMIP-FP0004 |)

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APAR status

  • Closed as program error.

Error description

  • This APAR is created as AE/MDV APAR with "MDVREGR" class.
    | MDVREGR 3.9.0-TIV-ITNMIP-FP0004 |
    
    The Graph SNMP MIB Data functionality is not working in ITNM
    3.9 FP4 (build 116):
    Right click on a device in HopView and try to run the Graph
    SNMP MIB Data tool; the following error will be generated:
    Error 404: SRVE0190E: File not found: /GraphCongifValidate/
    
    typo in above : it's Error 404: SRVE0190E: File not found:
    /GraphConfigValidate
    Reproducible on both FF24 and IE10
    Happens on the dialog where the OID/Poll Defn is configured
    (after you press Save)
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Problem occurs on every platform. User cannot create Mib     *
    * Graph from HopView or Network View.                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When user tries to save a new mib graph config from HopView  *
    * or Network View they get this error                          *
    *                                                              *
    * SNMP MIB Data tool; the following error will be generated:   *
    * Error 404: SRVE0190E: File not found: /GraphCongifValidate/  *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Upgrade your ITNM version to the appropriate FP release      *
    * level.                                                       *
    *                                                              *
    * 3.9.0-ITNMIP-FP0005                                          *
    * 4.1.0-ITNMIP-FP0001                                          *
    * | fix pack | 3.9.4-ITNMIP-IF0001                             *
    * 4.1.1-ITNMIP-FP0001                                          *
    ****************************************************************
    

Problem conclusion

  • Error in JSP means user cannot create MibGraph from HopView or
    Network View
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV61701

  • Reported component name

    TIV NETWK MGR I

  • Reported component ID

    5724S4500

  • Reported release

    390

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2014-06-19

  • Closed date

    2014-08-08

  • Last modified date

    2015-04-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV NETWK MGR I

  • Fixed component ID

    5724S4500

Applicable component levels

  • R390 PSY

       UP

  • R410 PSY

       UP

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Document Information

Modified date:
13 April 2015