IV57245: IBM ENDPOINT MANAGER FOR REMOTE CONTROL SERVER SERVICE NAME IS INCORRECT IN THE DOCUMENTATION

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APAR status

  • Closed as documentation error.

Error description

  • The IBM Endpoint Manager for Remote Control server service in
    Linux is incorrectly named as ibmtrcserver in the product
    documentation.
    The correct name for the service is trcserver.
    

Local fix

  • n/a
    

Problem summary

  • The server service name changed from ibmtrcserver to trcserver
    from IBM Endpoint Manager for Remote Control version 9.0.0
    onwards.
    

Problem conclusion

  • Changes have been made to the IBM Endpoint Manager for Remote
    Control version 9.1.0 and version 9.0.x documentation.
    
    The following changes were made to the IBM Endpoint Manager for
    Remote Control Administrators Guide.
    
    Set up for exporting recordings >  Setting up a Linux server for
    exporting recordings.
    
    In step 4 changed the stop command from
    
    /etc/init.d/ibmtrcserver.sh stop
    
    to
    
    /etc/init.d/trcserver.sh stop
    
    In step 6 changed the start command from
    
    /etc/init.d/ibmtrcserver.sh start
    
    to
    
    /etc/init.d/trcserver.sh start
    
    The following changes were made to the IBM Endpoint Manager for
    Remote Control Installation Guide.
    
    Managing the component services > Starting, stopping, or
    restarting the Linux components.
    
    In the server example changed
    
    /sbin/service ibmtrcserver start
    /etc/init.d/ibmtrcserver start
    
    to
    
    /sbin/service trcserver start
    /etc/init.d/trcserver start
    
    The changes will be visible at the next IBM Endpoint
    Manager information center refresh which is scheduled for 2Q /
    3Q of 2014.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV57245

  • Reported component name

    TIV EP MGR REM

  • Reported component ID

    5725C43RC

  • Reported release

    900

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2014-03-24

  • Closed date

    2014-05-12

  • Last modified date

    2014-05-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels



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Document information


More support for:

Tivoli Endpoint Manager

Software version:

900

Reference #:

IV57245

Modified date:

2014-05-12

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