IV56668: TASK "INITATE SCAN" FAILS DUE TO WRONG CHECK OF ITSIT VERSION

APAR status

• Closed as program error.

Error description

• Unable to run Task Initate Scan ID(2) on endpoints.
  Actually the action script is looking for " continue if {exists
  setting "ITSIT_Scanner_version" whose (value of it = "2.0.0.0")
  of client} " but actual version found in the endpoint is
  "2.2.0.2 " due this version conflict it got failed to run.
  

Local fix

• create custom copy of fixlet and change the version to "2.2.0.2"
  

Problem summary

• ****************************************************************
  PROBLEM SUMMARY:
  ****************************************************************
  * The software inventory tool scanner cannot be initiated on
  * selected computers because the Initiate Scan fixlet fails.
  *
  * BEHAVIOR AFTER APPLYING THE PATCH:
  * The problem occurs because the version of the software
  * inventory tool scanner that is specified in the fixlet is
  * incorrect. After you install the patch, the Initiate Scan
  * fixlet checks for the correct version of the scanner and the
  * scanner properly runs on the targeted computers.
  ****************************************************************
  * RECOMMENDATION: Apply appropriate update when available.
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  packages:
   | Update | SUA 2.2 Patch 3, Site version updated:  47
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  IEM SW USE ANL

• Fixed component ID

  5725F5700

Applicable component levels

• R900 PSY

     UP