IV55465: ITNM 3.9 NETWORK DEVICE CONFIGURATION ERRORS DISPLAYS DATA FROM OTHER DOMAINS

IBM Tivoli Network Manager IP 3.9.0 Fix Pack 4, 3.9.0-TIV-ITNMIP-FP0004
IBM Tivoli Network Manager IP Edition 3.9.0 Fix Pack 5, 3.9.0-TIV-ITNMIP-FP0005

APAR status

• Closed as program error.

Error description

• When running the Network Device Configuration Errors report in
  an environment where there are multiple domains, the section
  "Connected Devices with Duplex Mismatches" will combine data
  from any domain stored in the NCIM database.
  Env
  ITNM 3.9 with more than one domain.  One of the domains that
  has data stored for the "Connected Devices with Duplex
  Mismatches" portion of the report  (Domain
  A), and the other domain has no data stored for the "Connected
  Devices with Duplex Mismatches" portion of the report (Domain
  B).
  Replication steps:
  1) Open TIP GUI and Navigate to "Common Reporting->Network
  Manager->Troubleshooting Reports".
  2)Choose the "Network Device Configuration Errors" report and
  choose to run it against Domain A.  Observe the report output,
  specifically the "Connected Devices with Duplex Mismatches"
  section of the output..  The output will contain data from
  devices that should only be in Domain A.
  3)Run the same report again, but against Domain B and observe
  the output in the "Connected Devices with Duplex Mismatches"
  section of the output.
  
  Failure- The data will look the same as step 2
  Upon closer examination you will see that the same devices for
  Domain A are in the report for Domain B.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All ITNM 3.9 users                                           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The domain was not been filtered out on the query! The       *
  * report would show information of all domains instead of the  *
  * domain that was selected on report parameters page           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * | fix pack | 3.9.0-ITNMIP-FP0004                             *
  ****************************************************************
  

Problem conclusion

• Added a domain name filter and now the query filter the domain.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TIV NETWK MGR I

• Fixed component ID

  5724S4500

Applicable component levels

• R390 PSY

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