IV51636: TSP ENABLED AND TSP GROUP FILTERING SET.THE ENROLMENT WILL ENCOUNTER"OPERATION WAS TAKING TOO LONG TO COMPLETE"

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You can track all active APARs for this component.

APAR status

  • Closed as fixed if next.

Error description

  • Problem description
    "The operation was taking too long to complete" error occurred
    after typing username and password to enroll.
    If TSP is enabled and TSP group filtering is set, the enrollment
    will encounter this error.
    

Local fix

  • Temporary instead of group it is possible to use LDAP user
    

Problem summary

  • This issue will be addressed in the next release of IBM Endpoint
    Manager for Mobile v2.6.
    
    General availability Q1 2014 (release date subject to change).
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IV51636

  • Reported component name

    TIV EP MG MOB D

  • Reported component ID

    5725C43MD

  • Reported release

    810

  • Status

    CLOSED FIN

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-11-05

  • Closed date

    2014-01-16

  • Last modified date

    2014-01-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

  • R900 PSY

       UP



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Document information


More support for:

Tivoli Endpoint Manager

Software version:

810

Reference #:

IV51636

Modified date:

2014-01-16

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