IV51205: CANNOT SAVE ASSET WITH ROTATING ITEM

APAR status

• Closed as program error.

Error description

• ENVIRONMENT:
  ------------
  IBM Maximo Asset Management 7.5.0.4 Build 20130129-2023 DB Build
  V7504-00
  Tivoli's process automation engine 7.5.0.4-IFIX20130920-0942
  Build
  20130129-2023 DB Build V7504-38 HFDB Build HF7504-11
  
  PROBLEM:
  --------
  cannot save asset with rotating item
  
  From System.Out:
  ASSET ,Object: ASSETTRANS ,Site:BEDFORD ,User:MAXADMIN ,Groups:
  TOOLMGR
   ITEMMGR  EVERYONE  MAXADMIN  STDSVCMGR
  [10/11/13 16:41:07:741 EEST] 0000004c SystemOut     O 11 Oct
  2013
  16:41:07:741 [ERROR] [MXServer] []
  java.lang.NullPointerException
  java.lang.NullPointerException
   at psdi.app.asset.Asset.createMatRecTrans(Asset.java:1175)
   at psdi.app.asset.Asset.save(Asset.java:1030)
   at psdi.mbo.MboSet.saveMbos(MboSet.java:7417)
   at psdi.mbo.MboSet.validateTransaction(MboSet.java:7398)
   at
  psdi.txn.MXTransactionImpl.validateTransaction(MXTransactionImpl
  .java:37
  5)
   at
  psdi.txn.MXTransactionImpl.saveTransaction(MXTransactionImpl.jav
  a:207)
   at psdi.txn.MXTransactionImpl.save(MXTransactionImpl.java:156)
   at psdi.mbo.MboSet.save(MboSet.java:7071)
   at psdi.mbo.MboSet.save(MboSet.java:7011)
   at psdi.webclient.system.beans.AppBean.save(AppBean.java:539)
   at
  psdi.webclient.beans.asset.AssetAppBean.save(AssetAppBean.java:6
  21)
   at psdi.webclient.system.beans.AppBean.SAVE(AppBean.java:1058)
  
  STEPS TO REPRODUCE:
  -------------------
  Go to Assets -> Assets
  Create a new Asset: test1
  Ad a rotating item to it (e.g. SPAIR143)
  Save the record
  error BMXAA4214E is shown
  
  CURRENT ERRONEOUS RESULT:
  -------------------------
  The error
  BMXAA4214E - An unknown error has occurred.
  Please contact your system administrator for assistance. Gather
  the logs from the <HOME> directory and determine where and why
  the error is thrown.
  null is thrown
  
  
  EXPECTED RESULT:
  ----------------
  The asset is saved
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Maximo users using Assets app                                *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * CANNOT SAVE ASSET WITH ROTATING ITEM                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixpack Release 7.5.0.6 of Base Services or request an *
  * interim fix                                                  *
  ****************************************************************
  

Problem conclusion

• Fix has been made to save asset
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• MAXIMO
  

Fix information

• Fixed component name

  ASSETS

• Fixed component ID

  5724R46AS

Applicable component levels

• R750 PSY

     UP