IV47764: IMAGE FILE [ "IMAGE_FILE_NAME" ] DOES NOT EXIST ON THE FTP SERVER

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APAR status

  • Closed as program error.

Error description

  • Running an OS upgrade fails with the following error:
    
    (23) Status: Upgrading source OS
    [flash0:c1900-universalk9_npe-mz.SPA.152-1.T1.bin] to target os
    [flash:c1900-universalk9_npe-mz.SPA.152-2.T1.bin].
    (24) Retrieving free memory
    (25) RAM Memory available: 487ᄊ 424K
    (26) RAM Memory needed:    262ᄊ 144K
    (27) Operation failed with failure category [Internal Error]
    (28) [Caused by: Image File [
    c1900-universalk9_npe-mz.SPA.152-2.T1.bin ] does NOT exist on
    the Ftp server! (OperationFailedException)]
    

Local fix

  • Disable the option for ?Resource Check pre OS Upgrade?
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * No users affected                                            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * OS Upgrade fails.                                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Follow recommendations in OS Upgrade documentation           *
    ****************************************************************
    

Problem conclusion

  • No problem found.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV47764

  • Reported component name

    N/C CONFIG MGR(

  • Reported component ID

    5724Z3100

  • Reported release

    640

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-09-02

  • Closed date

    2013-09-12

  • Last modified date

    2013-09-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    N/C CONFIG MGR(

  • Fixed component ID

    5724Z3100

Applicable component levels

  • R620 PSY

       UP



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Document information


More support for:

Tivoli Netcool Configuration Manager

Software version:

640

Reference #:

IV47764

Modified date:

2013-09-12

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