IBM Support

IV47099: MICROSOFT PATCH (KB2661254) MAY CAUSE SYSTEM SETUP (WEBMIN) TO FAIL

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APAR status

  • Closed as program error.

Error description

  • The System Setup window might fail to open if the desktop
    system that you use to access the QRadar SIEM user interface
    uses the Microsoft KB2661254 patch. This patch causes an issue
    with the RSA certificate on your system.
    

Local fix

  • Workaround: Log in to your system as the root user and type the
    following commands:
    cat /etc/httpd/conf/certs/cert.key > /etc/webmin/miniserv.pem
    cat /etc/httpd/conf/certs/cert.cert >> /etc/webmin/miniserv.pem
    service webmin restart
    

Problem summary

  • This issue was resolved with QRadar 7.1 MR2 Patch 3.
    

Problem conclusion

  • This issue was resolved with QRadar 7.1 MR2 Patch 3.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV47099

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    700

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2013-08-15

  • Closed date

    2016-04-01

  • Last modified date

    2016-04-01

  • APAR is sysrouted FROM one or more of the following:

    IV42396

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

  • R710 PSY

       UP



Document information

More support for: IBM Security QRadar SIEM

Software version: 700

Reference #: IV47099

Modified date: 01 April 2016