APAR status
Closed as program error.
Error description
AccessAgent 8.2 conflicting with other applications and causing the application to crash/hang. Steps to Duplicate: No special steps required. Launch 3rd party application and it will sometimes crash if AccessAgent is installed on that particular machine. Desired Behavior: AccessAgent should not cause any interference with other applications. Environment: ISAM ESSO v8.2 AccessAgent (8.2.0.1097 and 8.2.0.3330) Solution: Future iFix / Fixpack to be released.
Local fix
35862
Problem summary
Third party software can sometimes crash when AccessAgent is installed on workstations
Problem conclusion
Fix available in ISAM ESSO AccessAgent Fixpack 29.
Temporary fix
Comments
APAR Information
APAR number
IV47044
Reported component name
SSO ACCESS AGEN
Reported component ID
5724V67AG
Reported release
820
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-08-13
Closed date
2013-09-17
Last modified date
2013-09-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SSO ACCESS AGEN
Fixed component ID
5724V67AG
Applicable component levels
R820 PSY
UP
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Document Information
Modified date:
23 September 2020