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IV47044: ISAM ESSO - ACCESSAGENT MAY CAUSE OTHER APPS TO CRASH

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • AccessAgent 8.2 conflicting with other applications and causing
    the
    application to crash/hang.
    Steps to Duplicate:
    No special steps required. Launch 3rd party application and it
    will
    sometimes crash if AccessAgent is installed on that particular
    machine.
    Desired Behavior:
    AccessAgent should not cause any interference with
    other applications.
    Environment: ISAM ESSO v8.2 AccessAgent (8.2.0.1097 and
    8.2.0.3330)
    Solution: Future iFix / Fixpack to be released.
    

Local fix

  • 35862
    

Problem summary

  • Third party software can sometimes crash when AccessAgent is
    installed on workstations
    

Problem conclusion

  • Fix available in ISAM ESSO AccessAgent Fixpack 29.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV47044

  • Reported component name

    SSO ACCESS AGEN

  • Reported component ID

    5724V67AG

  • Reported release

    820

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-13

  • Closed date

    2013-09-17

  • Last modified date

    2013-09-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SSO ACCESS AGEN

  • Fixed component ID

    5724V67AG

Applicable component levels

  • R820 PSY

       UP

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Document Information

Modified date:
23 September 2020