IV46998: DRAW & MEASURE DIALOG - CLEAR DRAWINGS AND TEXT TOOL (PENCIL ERASER) HANGS WHEN USING IE

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APAR status

  • Closed as program error.

Error description

  • Draw & Measure Dialog - Clear Drawings and Text Tool (Pencil
    eraser) doesnt work - Systems hangs when using IE
    
    1) Bring up assets application
    2) On List screen, from Assets box, click on Details menu
    3) Select Open Map.  Map dialog box appears, zoom into an area
    4) Click on the Drawings and Text Tool button.  Use any of the
       tools to mark up the map.
    5) Click the Pencil Eraser to "Clear all drawings and Text".
    6) Dialog Box appears asing "Are you sure you want to remove all
       drawings and text".
    7) Click OK
    
    Nothing Happens. The Systems hangs and the dialog box is still
    open
    

Local fix

  • Refresh Screen
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * UNKNOWN                                                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * UNKNOWN                                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * UNKNOWN                                                      *
    ****************************************************************
    

Problem conclusion

  • UNKNOWN
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV46998

  • Reported component name

    MAXIMO SPATIAL

  • Reported component ID

    5724T3900

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-13

  • Closed date

    2013-09-27

  • Last modified date

    2013-09-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • UNKNOWN
    

Fix information

  • Fixed component name

    MAXIMO SPATIAL

  • Fixed component ID

    5724T3900

Applicable component levels

  • R750 PSY

       UP



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Document information


More support for:

Maximo Spatial Asset Management

Software version:

750

Reference #:

IV46998

Modified date:

2013-09-27

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