IV46284: EMAILS GENERATED BY AN OFFENSE MIGHT NOT CONTAIN ALL OF THE DATA AVAILABLE IN THE EVENT SUMMARY.

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APAR status

  • Closed as program error.

Error description

  • Offense email notifications that are generated by QRadar might
    not display all of the data in the email that is available in
    the event summary of the user interface.
    
    For example, the Event Details window displays an entire
    summary of the event that occured on the system, including the
    source and destination IP. The Event Details window always
    includes all of the data known to QRadar for the event. If the
    event generates enough occurrences to trigger an offense email
    response, the email for the offense summary might not contain
    all of the data from the Event Window. This issue can be due to
    how the event data was indexed, the IP addresses were not
    local, or if the information is not available at the moment the
    email was generated.
    

Local fix

Problem summary

  • Fixed in 7.2 Maintenance Release 1
    

Problem conclusion

  • Fixed in 7.2 Maintenance Release 1
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV46284

  • Reported component name

    QRADAR SOFTWARE

  • Reported component ID

    5725QRDSW

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-07-29

  • Closed date

    2013-12-19

  • Last modified date

    2013-12-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    QRADAR SOFTWARE

  • Fixed component ID

    5725QRDSW

Applicable component levels

  • R720 PSY

       UP



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Document information


More support for:

IBM Security QRadar SIEM

Software version:

7.1

Reference #:

IV46284

Modified date:

2013-12-19

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