IV45554: MAXIMO MOBILE METER DOMAIN MISSING VALUES.

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APAR status

  • Closed as program error.

Error description

  • Create a new meter in core maximo TEST make it Characteristic
    and add a
    domail, Oil Color
    Go To Asset application create a new asset TEST1 on Meters Tab
    add the
    meter TEST you created,
    In Mobile Data Manager enter a query to download all assets 1=1
    Login to mobile and perform a full refresh
    Your asset is listed, select asset TEST , View Asset Meters,
    Select the Meter you added then select enter meter reading.
    from the drop down select any value. Hit OK
    From the Mobile Home screen click the blue check mark to send
    the
    transaction.
    Wait a few minute the perform a work list refresh, NOT a full
    refresh
    Go To your asset and try to enter a meter reading. No values are
    downloaded for the domain, So you can not enter a new reading.
    If a full refresh is performed then the values are in the drop
    down to
    select
    

Local fix

  • No fix
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Maximo Mobile Users.                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When using the Mobile Asset Manager application in a device, *
    * the values of a meter domain are not displayed, after        *
    * sending the changes of an asset to the server and performing *
    * a simple refresh.                                            *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * None.                                                        *
    ****************************************************************
    

Problem conclusion

  • The problem was fixed to display the domain values as expected.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV45554

  • Reported component name

    MOBILE WORK MAN

  • Reported component ID

    5724R62WM

  • Reported release

    711

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-07-11

  • Closed date

    2013-11-21

  • Last modified date

    2013-11-21

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • UNKNOWN
    

Fix information

  • Fixed component name

    MOBILE WORK MAN

  • Fixed component ID

    5724R62WM

Applicable component levels

  • R711 PSY

       UP



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Document information


More support for:

IBM Maximo Mobile Work Manager
Mobile Work Mgr

Software version:

711

Reference #:

IV45554

Modified date:

2013-11-21

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