IV44675: UPDATE GIS LIST FREEZES MAXIMO

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APAR status

  • Closed as program error.

Error description

  • 1. Go To > Asset
    2. Filter for a record that is not linked to a feature on the
    map
    3. Click on Map tab
    4. Click on Update GIS List
    
    In IE, Firefox and Chorme, the message "No results found" is
    displayed twice in IE the message does not disappear if clicked
    on the OK button with the mouse. Need to give the focus to the
    OK button and
    
    Workaround: press Enter on the keyboard.
    
    Need to be fixed in: Spatial 7.5.0.0, Spatial 7.5.0.1
    
    
    ----------------------------------------------------------------
    
    Original Client desc:
    
    I have a situation in Maximo Spatial 7.5.0.0 when in Asset
    Application,
    a linked asset is selected in the map and a spatial work order
    is
    created.  A message displays asking if you want to go to the
    work order
    tracking application, but clicking yes keeps you in the Asset
    application.  Note, navigating to the Work Order Tracking
    application
    loads the newly created work order (bypassing the list view).
    
    Steps to Replicate:
    1. Go To > Asset
    2. Click on Map tab
    3. Select an asset (that is linked to Maximo)
    4. Select Action > Create (Spatial) Work Order
    5. Message displays, Create a work order for each selected
    feature
    6. 2nd Message displays, Do you want to go to the Work Order
    Tracking
    application
    7. Click Yes
    8. Status message displays that Work Order XXX was created, but
    the user remains in the Asset application (not the Work Order
    Trackingapplication)
    
    ----------------------------------------------------------------
    

Local fix

  • Workaround: press Enter on the keyboard. Only IE.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All users that have Maximo Spatial 7.5.0.0 or 7.5.0.1        *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * UPDATE GIS LIST FREEZES MAXIMO                               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * N/A                                                          *
    ****************************************************************
    

Problem conclusion

  • The .jsp file was using an event that is not supported on
    Internet Explorer 8.x
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV44675

  • Reported component name

    MAXIMO SPATIAL

  • Reported component ID

    5724T3900

  • Reported release

    750

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-24

  • Closed date

    2013-08-07

  • Last modified date

    2013-08-07

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • Spatial
    

Fix information

  • Fixed component name

    MAXIMO SPATIAL

  • Fixed component ID

    5724T3900

Applicable component levels

  • R750 PSY

       UP



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Document information


More support for:

Maximo Spatial Asset Management

Software version:

750

Reference #:

IV44675

Modified date:

2013-08-07

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