IV44675: UPDATE GIS LIST FREEZES MAXIMO

APAR status

• Closed as program error.

Error description

• 1. Go To > Asset
  2. Filter for a record that is not linked to a feature on the
  map
  3. Click on Map tab
  4. Click on Update GIS List
  
  In IE, Firefox and Chorme, the message "No results found" is
  displayed twice in IE the message does not disappear if clicked
  on the OK button with the mouse. Need to give the focus to the
  OK button and
  
  Workaround: press Enter on the keyboard.
  
  Need to be fixed in: Spatial 7.5.0.0, Spatial 7.5.0.1
  
  
  ----------------------------------------------------------------
  
  Original Client desc:
  
  I have a situation in Maximo Spatial 7.5.0.0 when in Asset
  Application,
  a linked asset is selected in the map and a spatial work order
  is
  created.  A message displays asking if you want to go to the
  work order
  tracking application, but clicking yes keeps you in the Asset
  application.  Note, navigating to the Work Order Tracking
  application
  loads the newly created work order (bypassing the list view).
  
  Steps to Replicate:
  1. Go To > Asset
  2. Click on Map tab
  3. Select an asset (that is linked to Maximo)
  4. Select Action > Create (Spatial) Work Order
  5. Message displays, Create a work order for each selected
  feature
  6. 2nd Message displays, Do you want to go to the Work Order
  Tracking
  application
  7. Click Yes
  8. Status message displays that Work Order XXX was created, but
  the user remains in the Asset application (not the Work Order
  Trackingapplication)
  
  ----------------------------------------------------------------
  

Local fix

• Workaround: press Enter on the keyboard. Only IE.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All users that have Maximo Spatial 7.5.0.0 or 7.5.0.1        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * UPDATE GIS LIST FREEZES MAXIMO                               *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * N/A                                                          *
  ****************************************************************
  

Problem conclusion

• The .jsp file was using an event that is not supported on
  Internet Explorer 8.x
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• Spatial
  

Fix information

• Fixed component name

  MAXIMO SPATIAL

• Fixed component ID

  5724T3900

Applicable component levels

• R750 PSY

     UP