APAR status
Closed as program error.
Error description
1. Go To > Asset 2. Filter for a record that is not linked to a feature on the map 3. Click on Map tab 4. Click on Update GIS List In IE, Firefox and Chorme, the message "No results found" is displayed twice in IE the message does not disappear if clicked on the OK button with the mouse. Need to give the focus to the OK button and Workaround: press Enter on the keyboard. Need to be fixed in: Spatial 7.5.0.0, Spatial 7.5.0.1 ---------------------------------------------------------------- Original Client desc: I have a situation in Maximo Spatial 7.5.0.0 when in Asset Application, a linked asset is selected in the map and a spatial work order is created. A message displays asking if you want to go to the work order tracking application, but clicking yes keeps you in the Asset application. Note, navigating to the Work Order Tracking application loads the newly created work order (bypassing the list view). Steps to Replicate: 1. Go To > Asset 2. Click on Map tab 3. Select an asset (that is linked to Maximo) 4. Select Action > Create (Spatial) Work Order 5. Message displays, Create a work order for each selected feature 6. 2nd Message displays, Do you want to go to the Work Order Tracking application 7. Click Yes 8. Status message displays that Work Order XXX was created, but the user remains in the Asset application (not the Work Order Trackingapplication) ----------------------------------------------------------------
Local fix
Workaround: press Enter on the keyboard. Only IE.
Problem summary
**************************************************************** * USERS AFFECTED: * * All users that have Maximo Spatial 7.5.0.0 or 7.5.0.1 * **************************************************************** * PROBLEM DESCRIPTION: * * UPDATE GIS LIST FREEZES MAXIMO * **************************************************************** * RECOMMENDATION: * * N/A * ****************************************************************
Problem conclusion
The .jsp file was using an event that is not supported on Internet Explorer 8.x
Temporary fix
Comments
APAR Information
APAR number
IV44675
Reported component name
MAXIMO SPATIAL
Reported component ID
5724T3900
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2013-06-24
Closed date
2013-08-07
Last modified date
2013-08-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
Spatial
Fix information
Fixed component name
MAXIMO SPATIAL
Fixed component ID
5724T3900
Applicable component levels
R750 PSY
UP
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Document Information
Modified date:
07 August 2013