IV44176: MISSING EXTRAINFO DATA FROM DETAILS COLLECTOR

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APAR status

  • Closed as program error.

Error description

  • Product: Tivoli Network Manager
    Version: 3.9
    Component: Alcatel 5620 SAM Soap Collector
    
    Symptom:
    After installing Fix Pack 3 the collector details did not
    contain information such as m_SysLocation and m_EntPhyModelName
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Network Manager 3.8.x & 3.9.x , All platforms                *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * All collector data which added by customer via extraInfo.cfg *
    * is missing in the TIP.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * The fix for this APAR is contained in the following          *
    * maintenance packages:                                        *
    * fix pack | 3.8.0-ITNMIP-FP0008                               *
    * fix pack | 3.9.0-ITNMIP-FP0004                               *
    * *Information is subjected to change without notice.          *
    ****************************************************************
    

Problem conclusion

  • Upgrade to FixPack 3.8.0-ITNMIP-FP0008 or FixPack
    3.9.0-ITNMIP-FP0004 *Information is subject
    to change without notice.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV44176

  • Reported component name

    NC/PREC DISCOVY

  • Reported component ID

    5724O52DS

  • Reported release

    390

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-13

  • Closed date

    2013-08-15

  • Last modified date

    2013-08-15

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    NC/PREC DISCOVY

  • Fixed component ID

    5724O52DS

Applicable component levels

  • R380 PSN

       UP

  • R390 PSN

       UP



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Document information


More support for:

Netcool for Asset Management

Software version:

390

Reference #:

IV44176

Modified date:

2013-08-15

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