IV43872: VALID DRIVERS SHOW AS INCOMPATIBLE WHEN IMPORTING INTO TEM

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APAR status

  • Closed as program error.

Error description

  • Environment: TEM 9.0 + TPMfOSD 7.1.1
    
    
    From BES Console, try to import Driver Library on Win7 client
    but receive error message:
    
    No compatible drivers found in specified folder
    

Local fix

  • edit the problem .inf file and remove the extraneous comment
    from the device list, then retry the import of drivers
    

Problem summary

  • N/A
    

Problem conclusion

  • Production site 25 has been updated with the new rbagent to fix
    this issue.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV43872

  • Reported component name

    TIV EP MG OS DE

  • Reported component ID

    5725C43OS

  • Reported release

    900

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-06-07

  • Closed date

    2013-06-17

  • Last modified date

    2013-06-17

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIV EP MG OS DE

  • Fixed component ID

    5725C43OS

Applicable component levels

  • R900 PSY

       UP



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Document information


More support for:

Tivoli Endpoint Manager

Software version:

900

Reference #:

IV43872

Modified date:

2013-06-17

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