IV43168: CHANGE APP HAS SOME LONG DESCRIPTIONS THAT ARE NOT GETTING UPDATED FROM THE ASSOCIATED JOB PLAN'S LONG DESCRIPTIONS

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

APAR status

  • Closed as program error.

Error description

  • PROBLEM:  In Change app, after adding a Job Plan to the Change,
    the long descriptions from Job Plan's "Risk Assessment" &
    "Committee Review" and not getting placed in the Change
    record's corresponding long description attributes.  That is,
    the long descriptions are missing from the Change record's rows
    in the "Technical Assessments" and "Business Assessments"
    tables (both on the Assessments tab of the Change app).
    
    
    PERFORMANCE ISSUE:  no
    
    
    STEPS TO REPRODUCE:
    1) GoTo > Planning > Job Plans
    2) create new Job Plan with the following details:
    2.1) "Default WO Class" = CHANGE
    2.2) give the JP both a short and long description (button to
    enter long, of course)  (this step is not necessary but will be
    used to contrast)
    2.3) give it tasks and give each a short and long description
    (this step is not necessary but used for contrast)
    2.4) Click on "Change Assessment" tab
    2.4.1) give it at least one "Risk Assessment"
    2.4.2) give it at least one "Committee Review"
    2.4.3) for both the "Risk Assessment" and "Committee Review"
    give them both short and long descriptions
    2.5) Save the JP
    3) GoTo > Change > Changes
    4) create new Change record with the following details:
    4.1) click on "Schedule" tab
    4.2) enter the previous JP into the "Job Plan" field
    4.3) Notice the following correctly:
    4.3.1) Change record's main short and long description fields
    populated from the JP's main
    4.3.2) Change's Job Plan short and long description fields
    populated from JP's main
    4.3.3) Change's listed tasks all have both the short and long
           descriptions
    4.4) click on the "Assessment" tab
    4.5) expand any row in the "Technical Assessment" section.
    (These are the rows from the JP's RiskAssessment section).
    Notice they have the short description but not the long
    description!  (click button to confirm long description is
    missing)
    4.6) expand any row in the "Business Assessment" section.
    (These are the rows from the JP's CommitteeReview section).
    Notice they have the short description but not the long
    description!  (click button to confirm long description is
    missing)
    
    
    CURRENT ERRONEOUS RESULT:   No long description getting
    added to the "Technical Assessment" section and the
    "Business Assessment" section from the JobPlan's
    Risk Assessment section and Committee Review section,
    respectively.
    
    
    EXPECTED RESULT:  That those long descriptions in the
    Job Plans get copied to the those long description
    fields in the Change record.
    
    
    ADDITIONAL INFO:
    Change attribute that should be populated but
    is not (same for both):
    PMCHGIAASSESMENT.DESCRIPTION_LONBGDESCRIPTION
    
    
    
    ENVIRONMENT:
    - CCMDB: 7212
    - MBS : 7.1.1.10
    - Base Language:  English
    - Additional Language:   none
    

Local fix

  • All you need to do is add a row to the PMCHGJPIA2WO
    and PMCHGJPOA2WO crossoverdomains. Do the following:
    
    1. Go To -> System Configuration -> Platform Configuration ->
    Domains
    2. Load one of domains listed above.
    3. In Crossover Fields click on New Row
    Source Field = DESCRIPTION_LONGDESCRIPTION
    Destination Field = DESCRIPTION_LONGDESCRIPTION
    4. Click OK and save the record
    5. Now do it for the other domain.
    

Problem summary

  • CHANGE APP HAS SOME LONG DESCRIPTIONS THAT ARE NOT GETTING
    UPDATED FROM THE ASSOCIATED JOB PLAN'S LONG DESCRIPTIONS
    

Problem conclusion

  • Fixed in CCMDB 7214 and SCCD 7511.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV43168

  • Reported component name

    CCMDB (& INSTAL

  • Reported component ID

    5724M1900

  • Reported release

    721

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-28

  • Closed date

    2013-06-12

  • Last modified date

    2013-06-13

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    CCMDB (& INSTAL

  • Fixed component ID

    5724M1900

Applicable component levels

  • R721 PSY

       UP



Rate this page:

(0 users)Average rating

Add comments

Document information


More support for:

Tivoli Change and Configuration Management Database

Software version:

721

Reference #:

IV43168

Modified date:

2013-06-13

Translate my page

Machine Translation

Content navigation