IV43122: REQUEST FOR AGENT TO REFLECT OS TYPE NOT CURRENTLY

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APAR status

  • Closed as program error.

Error description

  • Problem Details
    .
    Product or Service: Tivoli Endpoint Manager (FCT) 8.0.0
    Component ID: 5725C4300
    .
    Operating System: Linux
    .
    Problem title
    "operating system" for OEL 6.4 reporting as Linux Red Hat
    Enterprise
    Server
    .
    Problem description
    Have a new OEL 6.4 server that is reporting it's operating
    system in
    TEM as "Linux Red Hat Enterprise Server 6.4", should be "Linux
    Oracle
    Enterprise Server release 6.4".
    
    Need to understand how the TEM operative "operating system" is
    getting
    populated, because this has changed with OEL 6.4.  My OEL 5.7
    systems
    are reporting properly
    
    --------------------------------------
             BigFix Fixlet Debugger
    --------------------------------------
    Q: operating system
    A: Linux Red Hat Enterprise Server 6.4 (2.6.32-358.el6.x86_64)
    
    .
    
    In the OEL 6.4 install /etc/release and /etc/enterprise-release
    do not
    exist, I see these *release files in /etc:
    
    -rw-r--r--  1 root root     32 Feb 22 21:38 oracle-release
    -rw-r--r--  1 root root     55 Feb 22 21:38 redhat-release
    lrwxrwxrwx  1 root root     14 May 14 09:58 system-release ->
    oracle-
    release
    -rw-r--r--  1 root root     45 Feb 22 21:38 system-release-cpe
    
    
    /etc/oracle-release
    Oracle Linux Server release 6.4
    
    /etc/redhat-release
    Red Hat Enterprise Linux Server release 6.4 (Santiago)
    
    /etc/system-release (is a link to oracle-release)
    Oracle Linux Server release 6.4
    
    /etc/system-release-cpe
    cpe:/o:oracle:oracle_linux:6server:ga:server
    

Local fix

Problem summary

  • N/A
    

Problem conclusion

  • Addressed in the next fixpack of IBM Endpoint Manager 9.0.
    
    General availability Q3 2013 (release schedule subject to
    change).
    

Temporary fix

Comments

APAR Information

  • APAR number

    IV43122

  • Reported component name

    TIVOLI EP MGR R

  • Reported component ID

    5725C4300

  • Reported release

    800

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-05-24

  • Closed date

    2013-06-12

  • Last modified date

    2013-06-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TIVOLI EP MGR R

  • Fixed component ID

    5725C4300

Applicable component levels

  • R900 PSY

       UP



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Document information


More support for:

Tivoli Endpoint Manager

Software version:

800

Reference #:

IV43122

Modified date:

2013-06-12

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